Full Time Bus Driver

Central County Transportation Authority•Kalamazoo, MI

4d•Onsite

About The Position

Metro is looking for a full-time Coach Operator (bus driver) to connect people to jobs, healthcare, education and social activities. As a Coach Operator, you would provide our community with the freedom and convenience of reliable, safe transportation.

Requirements

High School diploma or equivalent preferred
Customer Service experience preferred
Stable work history
History good attendance and punctuality
Minimum age of 18
Minimum 2 years of driving history
Oral and written communication skills
Interpersonal and customer relations skills
Ability to obtain and maintain a Class B Permit/License with endorsements
Ability to learn and explain standard transit operating practices and procedures
Ability to learn and practice safety rules and procedures required in the transportation of guests
Ability to learn bus routes, schedules, street and locations with Metro Transit’s service area
Ability to tactfully maintain order among passengers
Ability to be flexible in handling changes
Ability to understand and follow written and oral instructions
Ability to work patiently with and demonstrate sensitivity to the elderly and those with disabilities
Ability to resolve customer complaints courteously and tactfully
Ability to establish and effective working relationships with other employees and the public
Ability to be flexible to work varied shifts including days, nights, split shifts, and weekends
Ability to exercise sound judgement in stressful situations within scope of responsibilities
Established driving history must be clear of any suspensions within the past 36 months
Established driving history must be clear of any six-point violations within the past 24 months
Established driving history must be clear of any OWI convictions within the past 24 months
Ability to sit for long periods of time
Ability to operate a radio or other telecommunication device and communicate through the medium
Ability to stand, bend or twist at the neck, waist and/or knees
Ability to push and/or pull
Moderate lifting or carrying 26-50 pounds
Ability to drive and/or operate heavy equipment
Ability to use equipment requiring high hand and finger dexterity
Ability to operate foot pedals
Ability to communicate through speech in the English language required

Nice To Haves

Paid CDL training

Responsibilities

Be available to operate transit buses on pre-assigned shifts.
Operate a transit bus and support vehicles safely, courteously, and efficiently
Maintain an established schedule along a designated route
Promote positive guest relations; greet passengers in a tactful and courteous manner, assist guest with boarding, seating, questions, and related matters
Collect fares and transport passengers on public transit buses
Maintain knowledge about all routes, transfer points, and fare
Perform a complete pre-trip inspection of the bus, safety checks on equipment, and informs maintenance when adjustments or repairs are necessary, at completion of assignment
Reference and implement route maps, time schedules, and instructions for pull-outs, pull-ins, and detours
Provide information to passengers concerning transit routes, city street locations, time schedules, public buildings and various points of interest; announce streets and transfer points
Operate wheelchair ramp and assist passengers with disabilities in boarding, riding, and alighting in a safe manner, which may include pushing a wheelchair up and down the ramp
Secure all mobility devices in accordance with established safety policies and procedures and clearly communicate the action being taken
Receives and transmits two-way radio messages involving accidents, emergencies, or bus related matters
Report on hazardous or dangerous conditions along bus routes and at passenger loading zones
Maintain an acceptable driving record and comply with all state and local regulations, along with Metro Transit policies and procedures
Complete any reports as necessary or requested by management
Collect patronage and revenue data as assigned
Instruct operator trainees in proper driving habits, proper methods of loading passengers and other policies and procedures of the transit system.
Care for and turn in lost and found articles