Building Services Lead

People Inc•New York, NY

2d•Onsite

About The Position

Assist in training and directing the Move Team and help ensure workers are scheduled and available when needed. Assist in overseeing relocations and storage of furniture, office equipment, large packages, and other items. Consult on space usage/placement and oversee setups for events and meetings. Maintain office and special event furniture inventory and manage storage areas. Partner closely with events and catering teams, Building Services, and Security. This position is a fully in-office role due to the nature of the work being done. In the role of Assistant Manager, you will apply your professional expertise to facilitate the execution of daily logistical requirements for employees, clients, and guests, thereby supporting organizational business continuity.

Requirements

High School Diploma or Equivalent
1-2 years relocation and/or facilities management experience preferred
Strong interpersonal & excellent communication skills
Project management or event management experience is a plus
Labor management
Strong understanding of spatial relations
Multitasking ability & excellent problem solving skills
Computer literacy (Google Docs, Excel, Calendaring, Smartphone, Inventory System use, Email. Slack messaging is a plus.)
"Go-Getter" - Willing to take on miscellaneous tasks and projects
Highly organized & Detail Oriented
Must be available to work a regular schedule of Monday through Friday, 10AM to 7 PM
Ability to work flexible schedule outside of “regular hours” based on events and/or the needs of the team

Nice To Haves

Slack messaging is a plus

Responsibilities

Assist in training and directing Move Team in moving and placement of furniture and equipment for moves, event setups, etc.
Be proactive in establishing workload, ensuring the most efficient use of time and staff, documentation, etc.
Workflow oversight of daily board and Amenity reports to ensure work requests and setup information are prioritized and communicated to the team.
Responsible for reviewing and collecting Daily Floor Sweep Sheets and ensuring all task documentation is accurate for record-keeping.
Conduct briefings of pending and outstanding tasks with the team, particularly during shift transitions and at the end of the day.
Maintain white-glove service standards by ensuring all assignments are executed with 100% completion, including the thorough removal of equipment and maintenance of unobstructed thoroughfares.
Oversee Maintenance Program, including the repair/replacement of furniture and the safe use/storage of power tools.
Oversee the end-to-end lifecycle of work requests within the People Inc. Workplace App, ensuring all tickets are printed, dispatched, and documented with accurate labor time in 10-minute increments.
Monitor real-time communication via Slack or text to confirm task status, manage the "open punch list" for incomplete items, and coordinate the rerouting of specialized requests to external groups like ABM or Handymen.
Assist the team (as needed) with additional support of daily setups, last minute requests, and queueing up following tasks.
Overseeing the physical arrangement and removal of a variety of furniture to execute room flips and resets (e.g., converting rooms back to their original configuration) for subsequent tasks.
Offer rapid, hands-on assistance for last-minute or ad-hoc requests.
Provide additional support to the Move Team for routine daily setups and managing workload, which involves preparing or "queueing up" following tasks.
Order and maintain stock of moving materials.
Maintain office and special event furniture inventory systems and manage storage areas.
Responsible for approving and placing orders for office supplies as needed.
Manage 5th Floor Furniture Room and C2 backstock.
Oversee monthly Shred-Bin collection and disposal process.