Building Permit Technician II

City of Morro Bay • Morro Bay, CA

6d • $36 - $44 • Onsite

About The Position

Under general supervision, this position processes routine building permit applications, calculates fees, and issues permits. It involves reviewing minor construction plans for code compliance and completeness, providing customer service at the public counter, explaining City codes, policies, and procedures, researching archival permit data, maintaining permit databases, and managing records. This role also performs general office support and related duties as assigned. It is ideal for detail-oriented individuals with strong customer service skills and an interest in building and land use regulations. Proficiency in Excel, Outlook, Adobe, and previous permitting software is encouraged, as is an International Code Council (ICC) Certification as a Permit Technician.

Requirements

• Principles and practices of customer service and front counter coordination.
• Building-related codes and general land use development.
• Principles, methods, techniques and practices of building design, and general methods of building construction.
• Zoning regulations and building codes.
• Manual and computerized record keeping systems.
• Standard office practices and procedures, including computer applications such as word processing, spreadsheet, website, and database management.
• Basic mathematics necessary for calculating and reviewing permit fees.
• Record management and reporting practices.
• Establish effective working relationships with contractors, developers, architects, engineers, owners, and the general public.
• Read and understand plans and blueprints.
• Communicate effectively orally and in writing.
• Work on multiple, concurrent projects with frequent interruptions.
• Assist customers in solving problems related to codes, ordinances and regulations related to construction and development.
• Identify and make adjustments to practices, in conjunction with City management, to ensure that the City is providing a high level of customer service.
• Evaluate and recommend system improvements and procedures related to permit processing.
• Graduation from a standard senior high school or GED equivalent.
• Two years of post-secondary college or technical training in land use, urban planning, architecture, public administration, building technology, or a closely related field; or, two years of experience in general construction, land use, or a related field; or any equivalent combination of education and experience and at least two (2) years performing customer service at a building permit counter carrying out work similar to a Building Permit Technician 1, and appropriate certifications.
• Possession of an International Code Council (ICC) Permit Technician certificate or ability to obtain one within 12 months of employment.

Nice To Haves

• International Code Council (ICC) Certification as a Permit Technician
• Proficiency in Excel, outlook, Adobe, and previous permitting software

Responsibilities

• Provides general zoning, building and related code information and application forms to permit applicants and the general public, and provides guidance in filling out various permit applications and forms, making sure applicants understand the permitting process and the necessary information and attachments required to submit an accurate and complete application.
• Coordinates permit processing with other departments, and divisions and serves as the liaison between permit applicants and staff reviewers; explains to the public the Division’s policies and procedures, as well as City building related regulations and construction codes.
• Accepts permit applications, checking for accuracy and completeness, receipting it in, calculating fees, routing to appropriate review staff, monitoring application progress for status, and processes plans and permits for issuance.
• Issues routine permits within scope of authority and responsibility assigned.
• Maintains accurate and timely records of the permit process including Accessory Dwelling units.
• Inputs, maintains, and compiles a variety of data on permitting activity, such as the number of permits by type, valuation, permit fees, review time, problem areas, conditions imposed, actions taken, etc., and reports same to supervisor.
• Prepares and submits required annual reports to State agencies and coordinates required permit data with County agencies and school district.
• Assures that policies and procedures are followed in the receipt, routing and processing of permit applications.
• Assists in the scheduling of requests for field inspections as needed.
• Researches problems and complaints regarding commercial and residential buildings, building construction and code compliance.
• Assists in the resolution of customer service issues, either personally, by telephone or in writing.
• Analyzes and assess permit fees and impact fees collected with permit issuance.
• Performs related duties as required.

Benefits

• City paid health insurance for employees
• Alternative work schedules
• Wellness programs
• Opportunities for professional growth and development through training and education programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED