Building Manager

Hazelview Properties•Edmonton, AB

6d•Onsite

About The Position

Building Managers are the first point of contact for leading the organization. This role is primarily responsible for the general management and oversight of the property to ensure that a superior level of co-operation, service and support is provided to Residents. Building Managers have a strong ownership mindset and customer service to ensure that Hazelview Properties is the preferred landlord of choice.

Requirements

Completion of High School or general education degree (GED)
2+ years of related experience in a customer service or related role
Computer skills (Microsoft Office Suite, Yardi would be an asset, Email, Internet)
Excellent communication is required. Ability to speak other languages is considered an asset
A professional demeanor
Ability to accurately listen, understand and respond to issues appropriately
Ability to work and act independently using good judgment
Ability to remain calm and focused in high pressure situations
Self-motivated individual with a “can-do” and “no task is too big or too small” attitude
Flexibility in schedule – some on-call requirements for emergencies

Nice To Haves

Ability to speak other languages

Responsibilities

Ensuring that a superior level of co-operation, service and support is provided to residents
Promptly responding to resident issues and service requests
Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residents
Responsible for the day-to-day operations of the building
Ensuring the apartment complex is maintained and cleaned in accordance with company standards
Responsible for “move-in, move-out” procedures
Assisting in training on-site Team Members on operational procedures
Representing company at Landlord Tenant Board hearings