Building Manager

University of North Dakota•Grand Forks, ND

12d•Onsite

About The Position

This is a part-time, non-benefited position. Only UND students are eligible to be hired in this position. The Building Manager will regulate and monitor the service, safety, and security of the Memorial Union by walking rounds, responding to issues, and completing reports. They will facilitate the co-curricular and administrative programs of the Memorial Union and assist programs of non-university organizations that have contracted use of space. This role involves monitoring events, including set-ups, and working closely with Information and Event Set Up Assistants during evenings and weekends to provide frontline troubleshooting. The Building Manager will identify and resolve immediate operations issues, potentially covering other Memorial Union service areas, and may assist with student staff training and development. They will execute emergency procedures, open/close the Memorial Union, model appropriate behavior, foster communication among student workers, and create a friendly atmosphere for students, staff, and visitors by building positive working relationships with campus entities. The role requires managing onsite facility and customer problems, conflicts, and issues, with an ability to be flexible and handle different situations with confidence and leadership.

Requirements

Requires constant interaction with members of the university community and the general public.
Requires tone of firm-friendliness to enforce the rules and mission of the department and work efficiently and effectively with patrons and building staff.
Ability to conduct self in a manner that brings credit to the Memorial Union operations and the University.
Ability to work a flexible schedule, including both evenings and rotating weekends.
Ability to attend all mandatory Building Manager staff training and meetings.
Be able to carry/move equipment/furniture/etc.
Successful completion of a Standard Criminal History Background Check
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire.
This position does not support visa sponsorship for continued employment.

Nice To Haves

Experience with various audio/visual equipment.

Responsibilities

Regulate and monitor service, safety, and security of the Memorial Union by walking rounds, responding to issues, and completing reports.
Facilitate the co-curricular and administrative programs of the Memorial Union and to assist the programs of non-university organizations that have contracted use of space.
Monitor events, including event set-ups.
Work closely with Information and Event Set UP Assistants during evenings and weekends to provide frontline troubleshooting for event planning challenges or late equipment requests as needed.
Identify and resolve immediate operations issues in the building. Could include coverage of other Memorial Union service areas.
Could include assisting Memorial Union administration with student staff training and development.
Execute emergency procedures (such as building evacuations or medical emergencies).
Open/Close the Memorial Union.
Model appropriate behavior and provide leadership for other Memorial Union student staff.
Foster communication among student workers.
Create a friendly atmosphere in the Memorial Union for students, staff, and visitors, by building positive working relationships with UPD, Facilities/Operations, and other campus entities.
Work with student workers to achieve a high level of customer service.
Ability to be flexible and handle different situations with confidence and leadership.
Manage onsite facility and customer problems, conflicts, and issues.