Building Manager - IE

James Madison University•Harrisonburg, VA

8d•Onsite

About The Position

The Festival Conference and Student Center is seeking motivated and dependable students to join its Operations team as Building Managers for the 2026–2027 academic year. Building Managers support the safe, welcoming, and effective operation of an active campus facility. They assist with events, help guests, operate facility technology, respond to operational needs, and contribute to a positive experience for students, staff, and visitors. The role offers opportunities to develop leadership, communication, teamwork, critical-thinking, professionalism, and problem-solving skills in a dynamic event-centered environment. Building Managers oversee assigned facility operations and serve as frontline representatives of the Festival Conference and Student Center, typically during evening and weekend shifts. The position generally requires 5–15 hours per week. Responsibilities may include moderate to heavy lifting and supporting a varied event schedule. Candidates must be degree-seeking students enrolled at least half-time (6 credits for undergraduate students or 5 credits for graduate students).

Requirements

Must be a degree-seeking student enrolled at least half-time: 6 credits for undergraduate students or 5 credits for graduate students.
Dependability and a customer-focused approach.
Effective communication skills.
Ability to work independently and as part of a team.
Professionalism in a fast-paced environment.
Willingness to learn new technologies and adapt to changing situations.
Availability for evening and weekend shifts.
Ability to support the physical demands of event and facility operations, including moderate to heavy lifting.

Responsibilities

Conduct regular facility walkthroughs.
Open, manage, and close the facility.
Prepare, operate, maintain, and troubleshoot audiovisual equipment and operational technology used for meetings and events.
Provide customer service to students, guests, colleagues, and campus partners through effective communication and problem-solving.
Monitor facility conditions and respond appropriately to operational issues, customer concerns, and unexpected situations.
Support events by assisting with room setups, event logistics, and facility operations.
Work independently and collaborate with student and professional staff to achieve team and facility goals.
Demonstrate professionalism, dependability, adaptability, and sound judgment in a fast-paced environment.
Learn and consistently apply departmental policies, procedures, and operational expectations.
Provide peer leadership during assigned shifts by modeling expectations, communicating priorities, and supporting fellow student employees.
Complete assigned responsibilities that may include moderate to heavy lifting and support a varied event schedule.