Building Manager (Full Time)

Centrum Concierge & Security Ltd.•Surrey, BC

11d•Onsite

About The Position

The Building Manager is responsible for the day-to-day operation of their building, including performing maintenance of building systems, ensuring the building is running smoothly, monitoring and meeting operational needs, and providing leadership and support to the site staff. The Building Manager oversees trades-persons for repairs, schedules trades and other service providers, and ensures work is completed in a proper and timely manner. The BM must have a keen eye for identifying and resolving building maintenance issues and a strong sense of responsibility and diligence for acting on current and upcoming building needs. Teamwork and cooperation are essential as the Building Manager works alongside site staff to ensure the strata's goals are met and the buildings are running efficiently.

Requirements

English fluency Required
Leadership experience - supports and collaborates with building Concierge, Janitorial staff
Must have professional, polished demeanour with EXCELLENT customer service
3+ years of strata experience
Must have solid maintenance experience and a strong understanding of mechanical, electrical, and plumbing systems.
Must have solid administrative skills and EXCELLENT written/e-mail correspondence skills
3+ years of experience in maintenance, preferably in electrical, construction, or a related field.
Solid background in project management and planning.
A highly structured individual who can work independently but also excel in team communication.
Demonstrated experience in leadership, showing the ability to manage teams, delegate tasks, and ensure smooth project execution.
Conscientious - Careful, meticulous, and detail oriented
Organized
Proactive
Must have vehicle for transportation
Must have tact, professionalism
Must be a team player comfortable in challenging and fast-paced environments
Must pass reference and criminal record check

Responsibilities

Perform daily administrative duties to ensure efficient site operation
Creates correspondence and responds to residents queries, concerns, requests, and complaints by e-mail and phone
Works with site staff, coordinates and supports team dynamic
Perform daily inspections of the property (interior/exterior), maintain general cleanliness of interior and exterior areas and attend to areas in need of attention or repairs.
Perform regular maintenance and repair of the property including but not limited to changing light bulbs, painting, minor drywall repair, patch walls, basic electrical, and understanding of HVAC.
Manages and/or collaborates with a large team including concierges, cleaners, contractors, trades, and others
Complete preventative/demand maintenance tasks and track events in log book
Perform light cleaning duties as/if necessary (i.e. sweeping, mopping, monitor washroom supplies)
Check all lobbies, building entrances and perimeters for deficiencies and cleanliness. While in lobbies, check elevators for deficiencies, check fire panels for trouble lights
Ensure that security and safety measures are in place; monitor security system as needed
Meet trades people and coordinate/manage renovation projects in the building
Inspect garbage room and recycling room.
Patrol parkade and inspect areas
Assists trade people (where necessary) who are working on common property
Monitor work of contractors/external service providers to ensure adherence to company/industry standards
Start-up/shutdown major building equipment
Respond to residents’ queries, requests and emergencies in professional and respectful manner
Respond to e-mails in a professional and timely manner
Program Fobs and entry phones
Coordinate with Manager and Strata Manager to post notices, issue letters and enforce strata rules
Attend strata council and/or formal strata meetings (AGM) upon Management request
Manage the guest suite(s) and Amenity Room(s) and report any issues that violate the rental agreement
Maintain records, and collection of funds for Guest Suite(s) and Amenity Room(s)
Book amenities, arrange for payment and completing check-in and check-out inspections
Maintain an adequate supply of supplies and materials for the required maintenance and repairs
Check all emergency exit signs to ensure they are fully functioning
Check all main door hardware
Clean up maintenance rooms
Sweep and dust electrical rooms, hallways and fire exits
Establish routine schedules for efficient operation and/or anticipate changes in schedules due to holidays.
Report and keep a log of incidents and communicate promptly with manager
Review and complete daily entries into a log report
Perform other duties as needed by the property manager.