Building Maintenance Technician

ISO New England • Holyoke, MA

5d • Onsite

About The Position

We are seeking a reliable and skilled Building Maintenance Technician to support the day-to-day maintenance and operations of four commercial buildings. This role is responsible for ensuring all properties are functional and well-maintained, with a strong focus on preventative maintenance, troubleshooting, and timely repairs. The ideal candidate has hands-on experience with facilities maintenance, minor electrical, HVAC, plumbing, lighting, and general repairs, and takes pride in keeping buildings safe, efficient, and well maintained in a fast-paced environment.

Requirements

• High school diploma or equivalent required
• Previous experience in building or facilities maintenance, including minor electrical, HVAC, and general repair work
• Strong communication, interpersonal, and customer service skills
• Ability to lift and move furniture, equipment, and supplies weighing approximately 20–50 lbs
• Ability to participate in the on-call rotation, which will require working outside of standard business hours

Nice To Haves

• HVAC license or related certifications preferred
• Experience with heat pumps preferred

Responsibilities

• Conduct scheduled inspections and identify routine maintenance needs for buildings, equipment, and fixtures; monitor elevator operation and coordinate service as needed; perform weekly testing of emergency generator systems.
• Perform skilled mechanical maintenance involving installation, operation, troubleshooting, and repair of HVAC, heating, air conditioning, lighting, plumbing, communications, and related building systems; read and interpret blueprints and facility system diagrams.
• Complete general building maintenance tasks including changing lights and ballasts, installing fixtures, assisting with fire system maintenance, painting, repairing floors and washroom fixtures, moving furniture and office equipment, and maintaining circuit breakers; support seasonal snow and ice removal as assigned.
• Support physical security operations, including badging, security monitoring, and inspection of incoming materials and mail.
• Maintain accurate records of inspections, repairs, and building systems activity; provide facility information and support to external contractors and service providers as needed.
• Ensure all work is performed in compliance with safety standards and regulations
• Respond to and prioritize maintenance requests in a timely manner
• Support maintenance operations across a portfolio of four buildings
• Interact with staff and vendors

Benefits

• A stable, mission-driven workplace where your impact truly matters
• A highly engaged work environment that values inclusion, collaboration, and employee safety and wellbeing
• Competitive compensation with a base salary + performance bonus
• Robust benefits package, including: Enhanced 401(k) and financial planning support
• Tuition reimbursement and professional development
• Wellness programs, including an onsite gym
• Flexible work hours
• Employee Business Networks
• Free coffee at our onsite café
• Distance-based relocation assistance available
• Paid on-call rotation
• Comprehensive health insurance (medical, dental and vision)
• Flexible spending and health savings accounts
• A 401(k) plan with generous employer contributions
• A student debt benefit
• Life and AD&D insurance
• Disability insurance
• Critical illness and hospital indemnity benefits
• Paid time off
• Paid leave
• A wellness program
• An employee assistance program and other great company perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED