Building Maintenance Technician

Study Hotels•New Haven, CT

2d•Onsite

About The Position

The Study at Yale Hotel is currently seeking organized and hospitable Building Maintenance Technician. In this role, you are an integral part of the team in supporting the hotel operations and establishing clear communication lines to deliver on brand standards and ensure a comfortable and thoughtful guest experience. Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.

Requirements

Vocational schooling, military training, certification, and/or experience in building-related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry.
Must have some experience at a comparable location.
Ability to remain calm in stressful situations.
Remains current on technology advances and safety protocols and makes recommendations on new practices to implement.
Demonstrated knowledge of security and safety programs.
Excellent verbal and written interpersonal communication skills.
Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
Ability to positively communicate and interact with all hotel departments, external vendors, and guests.
Ability to stand for long periods of time and be able to consistently lift, carry, push, pull, or otherwise move objects up to 50 pounds.

Nice To Haves

Prior hotel experience preferred.

Responsibilities

Maintain the property's preventative maintenance procedures for guest rooms, kitchen, equipment, public space, grounds, landscaping, building envelope, etc.
Establish and maintain open communications with all departments to become aware of maintenance needs and ensure a timely response.
Maintain thorough knowledge of all building-related systems and equipment – HVAC, electrical, plumbing, kitchen furnishings, internet infrastructure, etc.
Responds in a courteous and helpful tone to all guest and team member questions, complaints, or requests to deliver on brand standards and ensure a comfortable and thoughtful guest experience.