About The Position

To plan and coordinate equipment and facility set-up for meetings, conferences, and special events; to supervise the maintenance and security of a state building; perform related work. The successful candidate supports the daily operational execution of event logistics, setups, and teardowns across the Idaho State University campus. Serving as a primary liaison between facility guests and department staff, this role ensures the delivery of premier customer service and the seamless execution of scheduled university functions. The Coordinator works hand-in-hand with the event setup team, oversees sophisticated audiovisual integrations, and maintains clean, secure, and professional environments across venue spaces. This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered.

Requirements

  • Some knowledge of supervisory practices.
  • Some knowledge of adding, subtracting, multiplying, and dividing whole numbers.
  • Experience resolving customer service problems.
  • Experience developing written reports.
  • Experience operating and maintaining commercial lighting, audio-visual, and sound equipment.
  • Experience using tools, equipment, materials and common practices used in facility preparation including custodial work.
  • Valid driver's license.

Responsibilities

  • Provide frontline hospitality by welcoming clients and stakeholders for scheduled events, delivering proactive assistance, and managing real-time logistical changes.
  • Serve as a central institutional resource accurately interpreting university policies and facility procedures.
  • Facilitate cross-departmental communication and collaborate closely with full-time management to ensure operational alignment.
  • Compile comprehensive operational reports detailing daily activities, shift dynamics, and incident data or unusual circumstances.
  • Coordinate physical event configurations, managing the deployment and teardown of tables, chairs, pipe-and-drape configurations, stanchions, and specialized outdoor equipment.
  • Supervise and lead the Event Services crew, assigning daily workflows, monitoring operational productivity, and fostering a collaborative team environment.
  • Audit venue configurations against official daily setup worksheets to verify physical setup accuracy and compliance.
  • Oversee technical audio-visual (AV) operations, troubleshooting and managing the deployment and breakdown of portable digital projectors, laptops, microphonic systems, and supporting equipment.
  • Operate professional-grade AV configurations safely, including 16-channel mixing consoles, amplifiers, monitors, loudspeaker systems, and video projection displays.
  • Spearhead employee training initiatives, orchestrating onboarding sessions, staff orientations, ongoing technical AV instruction, and continuous in-service development workshops.
  • Maintain rigorous facility cleanliness standards across assigned event venues, encompassing waste management, furniture sanitization, carpet/upholstery spot cleaning, and necessary upkeep.
  • Uphold safety protocols to protect guests, staff, and university assets.
  • Execute emergency response procedures effectively during medical incidents, fire alarms, civil disruptions, or severe weather conditions.
  • Manage logistical storage areas, ensuring equipment staging zones and supply closets remain organized, inventory-controlled, and compliant with safety codes.
  • Mitigate facility infrastructure issues by promptly initiating communication with the on-call emergency maintenance crew for building failures (e.g., floods, structural leaks).

Benefits

  • Comprehensive health, dental, and vision
  • Life insurance
  • Disability plan
  • Employee assistance program (EAP)
  • Excellent retirement options and company contribution
  • Generous paid time off/sick leave accrual
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