RWC Building Attendant - Academic Year 26-27

Gannon University•Erie, PA

3d•Onsite

About The Position

The RWC Building Attendant is responsible for overseeing specific areas within the Recreation and Wellness Center, ensuring the upkeep and cleanliness of equipment and surroundings, assisting patrons, and supporting safety protocols. This role involves front desk operations such as equipment check-in/out, handling sales, answering phones, and enforcing facility policies. Building Attendants are expected to be knowledgeable about the facility and campus events, provide high-quality customer service, demonstrate leadership, adaptability, and teamwork. The position requires an average of 8-12 hours per week and involves working special events on evenings, weekends, and campus breaks.

Requirements

Enrolled full-time student of Gannon University.
Minimum of a 2.5 GPA.
Experience must include use of Microsoft Word, Excel, and use of standard office equipment such as copy machine, printer, and telephone.
Certified in CPR & AED.
Leadership skills including strong verbal and written communication skills.
Ability to work in a team atmosphere.
Professionalism.
Ability to work with a diverse population that would include students, faculty, staff, alumni and community members.
Ability to work independently without direct supervision on day to day tasks.
Ability to take initiative.
Must be able to support and promote the University’s Mission.

Nice To Haves

Previous customer service, recreation, or fitness experience preferred.

Responsibilities

Oversee dedicated area (cardio deck or weight room) at designated podium.
Complete assigned tasks from Building Supervisor on duty.
Handle other assigned duties or special projects as assigned by the professional staff and/or building supervisor.
Work special events that may take place on evenings, weekends, campus breaks, and across campus.
Monitor quality of equipment and report damage to Building Supervisor on duty.
Maintain cleanliness and organization of ALL equipment and sanitize equipment and podiums.
Assist as a spotter for patrons as needed and provide information on equipment upon request.
Assist in emergencies and first aid as necessary.
Attend all mandatory staff meetings and staff trainings.
Complete mandatory student development and engagement credits per semester.
Be knowledgeable of all Gannon University and Recreation and Wellness Center policies. Must enforce and apply all policies and procedures during scheduled shift.
Provide a professional, welcoming, and inclusive environment for all who enter the facility.
Check in/out equipment.
Handle various sales (everything except for memberships and locker rentals).
Answer the telephone.
Enforce the policies and procedures of Gannon University and the Recreation and Wellness Center.