Building Attendant Leader (Custodian Crew Leader) – Night Operations

University of Texas at AustinAustin, TX
Onsite

About The Position

The University of Texas at Austin's Facilities Services team is seeking a Building Attendant Leader to provide first-line supervision to custodians in night cleaning operations. This role offers competitive pay, great benefits, and opportunities for growth and leadership development within a globally recognized university. The position is expected to continue and is located in Austin, TX.

Requirements

  • Experience following basic work instructions.
  • Two years of experience in any one of the following fields: custodial, environmental services, hospitality, warehouse, production, or facilities services.
  • Experience in a supervisory capacity.
  • The ability to read and understand work orders, instructions, product labels, product directions, and other written job materials.
  • Ability to understand and follow verbal and written instructions.
  • Good communication skills, interpersonal skills, and customer service skills.
  • Basic computer skills.
  • Ability to write simple correspondence and fill out standard forms.
  • Ability to work according to standardized processes.
  • Stable work history.
  • Strong attendance record.
  • Must have a reliable means of communicating with the department outside of work by phone.

Nice To Haves

  • Preferred education: High school diploma or GED.
  • Experience supervising custodians in an OS1 cleaning environment.
  • More than one year supervisory experience.
  • Excellent communication skills, interpersonal skills, and customer service skills.
  • Advanced writing skills.
  • Working knowledge of safety and sanitation measures appropriate for custodial work.
  • Basic computer skills.
  • Successful completion of the advanced OS1 Comprehensive Certification Program.

Responsibilities

  • Provide first-line supervision to custodians in night cleaning operations.
  • Schedule and coordinate the work of one or more groups of Assistant Building Attendant Leaders and Building Attendant II Teams.
  • Maintain order and discipline.
  • Receive and schedule work per client instructions and provide client feedback.
  • Manage performance through observation, communication of goals and standards.
  • Ensure employees comply with policies, procedures, work rules, and SOP.
  • Prepare documents such as: Key Logs, Security Logs, Time Reports, FAMIS, First Reports of Injury, Inspection Reports, Supply Orders, Attendance Records, Training Records, Performance Records, periodic and annual Evaluations, New Employee Orientation, etc.
  • Provide timely notice to management on matters of concern.
  • Ensure that services and event setups are delivered per schedule and/or work order.
  • Conduct inspections of buildings; comply with procedures and standards; maintain and submit accurate paperwork.
  • Conduct and document inspections and corrective action.
  • Ensure timely reporting, submission, and follow-up of building maintenance and custodial issues.
  • Provide timely and effective responses to client complaints (including off shift visits, when necessary).
  • Train employees on cleaning, work procedures, safety, policies, and work rules using both classroom and individual training methods.
  • Direct quarterly rotation of, and training for specific BA II/ABAL duties, including: Restroom Specialist; Light Duty Specialist; Vacuum Specialist; and Utility Specialist.
  • Attend and participate in training.
  • Maintain accurate and timely documentation of records.
  • Conduct employee orientation for both new and current employees.
  • Meet training deadlines.
  • Promote and follow safety guidelines and maintain safe working conditions.
  • Report and correct unsafe working conditions daily.
  • Report any necessary repairs to the Building Services Supervisor, FCMS, and FAMIS (per standard practice and procedures) with documentation on specific location, detailed description of the problem on the appropriate form.
  • Ensure applicable Preventive Maintenance services and inspections of equipment are conducted per SOP.
  • Ensure custodial lockers are free of unauthorized products and fully comply with the Authorized Products List.
  • Coordinate and effectively organize responses and work related to floods and other emergency clean-up operations.
  • Safely operate custodial equipment and University vehicles (as required).
  • Comply with mandatory safety and defensive driving training (as required).
  • Complete applicable forms, logs, inspections, etc.
  • Ensure security of all external and internal doors and the arming of alarms in accordance with applicable practices and procedures.
  • Ensure adherence to building and room unlocking and locking schedules, requests, and directives.
  • Ensure proper control and accounting of keys, access cards, and alarm codes.
  • Notify UTPD of security concerns and issues.
  • Maintain equipment inventory, conduct quarterly inventories of select equipment per SOP, provide appropriate security to prevent loss or damage.
  • Provide immediate reports of loss or damage to UTPD and management.
  • Emergency cleaning including removal and cleanup of blood borne pathogens.
  • Reports repairs as needed.
  • Schedules and staffs events.
  • Holds meetings with staff.
  • Other related duties as assigned.

Benefits

  • Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
  • Voluntary Vision, Dental, Life, and Disability insurance options
  • Generous paid vacation, sick time, and holidays
  • Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds
  • Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
  • Flexible spending account options for medical and childcare expenses
  • Robust free training access through LinkedIn Learning plus professional conference opportunities
  • Tuition assistance
  • Expansive employee discount program including athletic tickets
  • Free access to UT Austin's libraries and museums with staff ID card
  • Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card
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