Building and Systems Engineering Specialist

UPS Supply Chain Solutions•New Orleans, LA

About The Position

This position troubleshoots, calibrates, and adjusts plant-floor devices and automated systems to maintain optimal performance of facility and material-handling equipment. The specialist sorts and responds to calls, system alarms, and equipment breakdowns, expediting their resolution while providing technical guidance to maintenance mechanics and automation personnel. The role supports the safe and reliable operation of conveyor systems, controls equipment, automated sortation systems, and facility infrastructure. The position works with operations and maintenance teams to diagnose equipment and system issues, perform preventive maintenance, support repairs and system upgrades, and reduce recurring downtime. It also maintains relevant technical and maintenance records and ensures work complies with applicable safety requirements.

Requirements

Proficiency in Microsoft Office products.
Ability to read and interpret electrical schematics, control drawings, ladder logic diagrams, and elementary diagrams.
Strong analytical and troubleshooting skills related to automation, controls, and facility systems.
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Nice To Haves

Bachelor's degree or international equivalent in Engineering, Electrical Engineering, Mechanical Engineering, Automation Technology, or a related field.
Programming experience, including troubleshooting PLCs, HMIs, industrial controls, basic networking, motor control theory, and AC/DC electrical systems.
Basic understanding of industrial networks, automated material-handling equipment, and controls architecture.
Experience supporting automated warehouse, package handling, distribution, or material-handling systems, including PLC-controlled equipment, industrial networks, conveyors, sortation equipment, scanners, and operational technology systems.

Responsibilities

Respond to internal customers regarding equipment, automation, and facility-related issues.
Respond to facility alarms, automation system faults, and emergency situations.
Troubleshoot mechanical, electrical, and automation-related problems during operations.
Perform preventive maintenance on conveyors, controls systems, and facility equipment.
Monitor automated material-handling systems to identify performance issues and potential failures.
Troubleshoot PLCs, HMIs, motor controls, scanners, photoeyes, barcode readers, camera tunnels, and industrial networks.
Support the maintenance and reliability of sortation systems, conveyors, and automation controls equipment.
Assist with root cause analysis of equipment failures and implement corrective actions to minimize recurring downtime.
Monitor system alarms, equipment trends, and operational data to identify improvement opportunities.
Calibrate sensors, scanners, photoeyes, and other automation devices to maintain system accuracy and performance.
Support software and controls changes under established engineering and operational procedures.
Coordinate with operations and maintenance personnel to prioritize repairs and minimize operational impact.
Maintain technical documentation, troubleshooting records, and preventive maintenance activities.
Ensure compliance with safety requirements, including Lockout/Tagout (LOTO), electrical safety, and automation safety standards.
Assist with testing, commissioning, and startup of new automation equipment and system upgrades.