Building and Systems Engineering Specialist

UPS•New Orleans, LA

About The Position

This position troubleshoots, calibrates, and adjusts plant-floor devices and automated systems to maintain optimal performance of facility and material handling equipment. It sorts calls, system alarms, and equipment breakdowns and expedites their completion. The position provides technical guidance to maintenance mechanics and automation personnel on required repairs and resolving equipment failures. It also assists with daily challenges involving conveyor systems, controls equipment, automated sortation systems, and facility infrastructure to ensure safe and reliable operations. The role responds to equipment, automation, and facility issues; troubleshoots mechanical, electrical, and automation problems; performs preventative maintenance; and monitors automated material handling systems for performance issues and potential failures. It supports reliability of sortation systems, conveyors, and automation controls, assists with root cause analysis and corrective actions, and helps test, commission, and start up new automation equipment and system upgrades. The position maintains technical documentation and ensures compliance with applicable safety requirements, including Lockout/Tagout, electrical safety, and automation safety standards.

Requirements

Proficiency in Microsoft Office products.
Ability to read and interpret electrical schematics, control drawings, ladder logic diagrams, and elementary diagrams.
Strong analytical and troubleshooting skills related to automation, controls, and facility systems.
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Nice To Haves

Bachelor's degree or international equivalent in Engineering, Electrical Engineering, Mechanical Engineering, Automation Technology, or a related field.
Programming experience including troubleshooting PLCs, HMIs, industrial controls, basic networking, motor control theory, and AC/DC electrical systems.
Basic understanding of industrial networks, automated material handling equipment, and controls architecture.
Experience supporting automated warehouse, package handling, distribution, or material handling systems, including PLC-controlled equipment, industrial networks, conveyors, sortation equipment, scanners, and operational technology systems.

Responsibilities

Responds to internal customers regarding equipment, automation, and facility-related issues.
Responds to facility alarms, automation system faults, and emergency situations.
Troubleshoots mechanical, electrical, and automation-related problems that arise during operations.
Performs preventative maintenance on conveyors, controls systems, and facility equipment.
Monitors automated material handling systems to identify equipment performance issues and potential failures.
Troubleshoots PLCs, HMIs, motor controls, scanners, photoeyes, barcode readers, camera tunnels, and industrial networks.
Supports the maintenance and reliability of sortation systems, conveyors, and automation controls equipment.
Assists with root cause analysis of equipment failures and implements corrective actions to minimize recurring downtime.
Monitors system alarms, equipment trends, and operational data to identify improvement opportunities.
Calibrates sensors, scanners, photoeyes, and other automation devices to maintain system accuracy and performance.
Supports software and controls changes under established engineering and operational procedures.
Coordinates with operations and maintenance personnel to prioritize repairs and minimize operational impact.
Maintains technical documentation, troubleshooting records, and preventative maintenance activities.
Ensures compliance with safety requirements, including Lockout/Tagout (LOTO), electrical safety, and automation safety standards.
Assists with testing, commissioning, and startup of new automation equipment and system upgrades.