Budtender

Tokyo SmokeThunder Bay, ON
Onsite

About The Position

Stylish and approachable, we are focused on the customer. Our locations provide safe, engaging, informative and discovery based experience for the recreational cannabis consumer. Our stores have a modern sense of style that serves the diverse range of discerning clientele. Whether a seasoned consumer or someone looking to try for the first time, customers enjoy our informed staff and segment-leading interactive design ensuring an experience that surpasses expectations.

Requirements

  • Minimum age 19 years old
  • Able to lift boxes 5-35 lbs
  • Must be willing to work shifts scheduled by company and comfortable with ever changing duties
  • The successful candidate will be required to complete a criminal background check and CannSell

Nice To Haves

  • 1-3 years experience in customer service with a preference for retail
  • Proven ability to deliver positive guest experiences and develop customer loyalty
  • Ability to handle multiple priorities in a fast-paced environment
  • Strong verbal and written communication with excellent organizational skills
  • Basic knowledge of the cannabis plant, recreational product offerings and safe consumption methods
  • True passion for cannabis products and education
  • Open to feedback and eager to improve
  • Responsible, reliable, and guest-oriented

Responsibilities

  • Create positive guest experiences by building loyalty and carefully considering each guest’s unique needs
  • Display a strong foundation of cannabis knowledge, while showing initiative to create compelling yet convenient cannabis shopping experiences
  • Consistently look for areas to make improvements to operations and business results
  • Drive sales by educating guests on cannabis products and accessories
  • Successfully achieve sales targets and other key business metrics
  • Support with completing all tasks and duties as assigned
  • Adhere to all company training, operational standards and procedures
  • Ensure compliance with all company policies and programs
  • Adhere to all federal, provincial and municipal legislative requirements of cannabis retailers
  • Complete tasks as assigned by Managers
  • Other duties as assigned
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