Budtender

Tokyo Smoke•Thunder Bay, ON

1d•Onsite

About The Position

Stylish and approachable, we are focused on the customer. Our locations provide safe, engaging, informative and discovery based experience for the recreational cannabis consumer. Our stores have a modern sense of style that serves the diverse range of discerning clientele. Whether a seasoned consumer or someone looking to try for the first time, customers enjoy our informed staff and segment-leading interactive design ensuring an experience that surpasses expectations.

Requirements

Minimum age 19 years old
Able to lift boxes 5-35 lbs
Must be willing to work shifts scheduled by company and comfortable with ever changing duties
The successful candidate will be required to complete a criminal background check and CannSell

Nice To Haves

1-3 years experience in customer service with a preference for retail
Proven ability to deliver positive guest experiences and develop customer loyalty
Ability to handle multiple priorities in a fast-paced environment
Strong verbal and written communication with excellent organizational skills
Basic knowledge of the cannabis plant, recreational product offerings and safe consumption methods
True passion for cannabis products and education
Open to feedback and eager to improve
Responsible, reliable, and guest-oriented

Responsibilities

Create positive guest experiences by building loyalty and carefully considering each guest’s unique needs
Display a strong foundation of cannabis knowledge, while showing initiative to create compelling yet convenient cannabis shopping experiences
Consistently look for areas to make improvements to operations and business results
Drive sales by educating guests on cannabis products and accessories
Successfully achieve sales targets and other key business metrics
Support with completing all tasks and duties as assigned
Adhere to all company training, operational standards and procedures
Ensure compliance with all company policies and programs
Adhere to all federal, provincial and municipal legislative requirements of cannabis retailers
Complete tasks as assigned by Managers
Other duties as assigned