BSC Store Operations Level 4 Driver Fed/Academic

IFB Solutions•Annapolis, MD

9d•$19 - $21•Hybrid

About The Position

The person in this position is responsible for assisting customers with merchandise needs, supporting store operations, maintaining the BSC brand and delivering products to customers while upholding customer service standards. The person in this position will be floating between six locations in the DC/Annapolis area, primarily to the US Naval Academy.

Requirements

Must work professionally as part of a team with other store employees.
Must be able to comprehend and perform duties using established work and safety procedures.
Must perform effectively under conditions of fluctuating workloads.
Must have excellent customer service skills.
Appearance must be neat, clean and in adherence to the company’s dress code policy.
Must have a working knowledge of Microsoft Office.
Must have a Real ID.
Must have a valid driver’s license and be insurable through the company.
Must pass a background check.
A high school diploma or equivalent is required.
Ability to do basic math: add, subtract, multiply, divide, etc.
Must be able to lift 60 pounds and carry 40 pounds for minimum of 25 feet.
Must be able to bend, walk, stoop, climb and stand for 8 hours per day.
Must have basic computer skills.

Nice To Haves

Training while on the job will be provided.

Responsibilities

Accurately enter all customer information into the POS system.
Operate POS system to check out all customer purchases, returns or exchanges.
Answer telephone calls and welcome customers by greeting them, learning their shopping purpose, and providing customer satisfaction with a friendly, courteous and professional attitude.
Identify current and future customer requirements by establishing rapport with potential and current customers and others in a position to understand merchandise requirements.
Resolve customer issues, seeking assistance from a manager if needed.
Safely transport products to and from the store, warehouse, and customer locations.
Load and unload merchandise for delivery while ensuring accuracy and care of products.
Ensure timely delivery of orders and maintain a professional relationship with customers during deliveries.
Fulfill back orders and complete sales transactions in back office.
Ensure that fulfillment of the order relieves inventory and increases sales.
Works with store personnel to ensure orders are filled in preparation for pickup.
Sign, verify, and receive inventory, submitting required paperwork.
Accurately In-check inventory being received from vendors.
Accurately In-check inventory being received as transfers from other BSC Stores.
Ensures all stock is organized and located in appropriate storage areas.
Other receiving duties as assigned.
Maintain a store that looks well stocked and conforms to the BSC Store Standards.
Maintain cleanliness of sales floor, restrooms, warehouse, and office space.
Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or sales floor.
Responsible for all NIS tags.
Participate in store inventories, conduct cycle counts, and assist with A to Z shelf organization.
Ship orders to customers, ensuring all paperwork is done and the order is fully executed in the system (D365).
Ship store transfers to other Base Supply Centers.
Must understand the shipping process and ensure that items go out in a timely manner.
Load the company vehicle with products for delivery and ensure proper securing of items.
Drive the company vehicle to customer locations and unload product safely and efficiently.
Maintain cleanliness and basic upkeep of the company vehicle, supplies, and equipment.
Pull products from inventory storage according to the documentation provided.
Verify delivery accuracy and obtain required delivery confirmations.
Perform other delivery and transportation duties as needed.
Assist other personnel as time and knowledge permit.
Participate in training and meetings as requested.
Perform other duties as assigned.