BSA Training & Curriculum Advisor

Synovus Bank•Birmingham, AL

About The Position

The BSA Training & Curriculum Advisor serves as an advisor and program resource for BSA/AML training and curriculum. The position develops, writes, designs, delivers, and maintains learning solutions that support the BSA/AML compliance program, including role-specific curricula for BSA teams and subject-matter consultation for frontline and enterprise learning initiatives. The role helps ensure adherence to applicable laws and regulations, identifies and mitigates risks, and supports effective compliance strategies. Working with BSA leadership, operational teams, subject matter experts, Learning and Development, and other stakeholders, the Advisor identifies learning needs and translates complex regulatory, policy, procedural, and operational requirements into practical training and performance-support resources. Responsibilities include developing course content, creating digital and instructor-led learning experiences, facilitating training sessions, managing curriculum governance, and evaluating training effectiveness. The Advisor also collaborates with internal teams to deliver training, supports audits and regulatory examinations, prepares reports for senior management, monitors regulatory changes, investigates compliance issues, and participates in special projects to enhance the BSA/AML program. Team members are expected to understand and manage risks within their functional areas, follow applicable policies, procedures, laws, regulations, and risk limits, and promptly report known or suspected violations to the appropriate Company authority. The Advisor assists other team members as needed and performs other related duties as required. The description outlines the general nature and level of work and is not a comprehensive inventory of all duties or qualifications. Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Requirements

Bachelor's degree in business, finance, law, or a related field.
At least 10 years of experience in BSA/AML compliance, audit, or risk management within the financial services industry.
Experience that includes a combination of curriculum development, technical or instructional writing, course design, adult learning, program management, facilitation, and stakeholder consultation.
Strong knowledge of BSA/AML regulations, compliance best practices, and risk assessment methodologies.
Excellent analytical, communication, and organizational skills.

Nice To Haves

Experience developing role-specific learning programs, translating complex requirements into practical guidance, and partnering with subject matter experts is strongly preferred.
Professional certifications such as CAMS or similar are preferred.

Responsibilities

Research, write, edit, and maintain BSA/AML course content in consultation with appropriate subject matter experts.
Develop course outlines, storyboards, learning objectives, facilitator guides, participant materials, scenarios, case studies, assessments, knowledge checks, job aids, quick-reference guides, videos, microlearning, and other performance-support resources.
Review existing content periodically to ensure it remains accurate, current, relevant, and aligned with approved policies and procedures.
Maintain proficiency in Articulate or other approved course-authoring platforms and adapt to changes in learning technology.
Serve as an internal learning consultant to BSA teams seeking support with training, knowledge transfer, performance improvement, or role-specific development.
Support train-the-trainer sessions for BSA leaders, managers, and subject matter experts who deliver or reinforce content.
Participate in BSA projects, system implementations, process enhancements, corrective actions, and change initiatives requiring training or knowledge-transfer support.
Develop communications for BSA/AML course launches, learning campaigns, process changes, system enhancements, and continuing education initiatives.
Create newsletters, awareness materials, quick-reference resources, reinforcement activities, and other communications that support knowledge retention and application.
Analyze course completion data, assessment results, learner feedback, quality trends, recurring questions, and other available information to identify improvement opportunities.
Collaborate with internal teams to deliver training and support audits and regulatory examinations.
Prepare detailed reports for senior management.
Monitor regulatory changes, investigate compliance issues, and participate in special projects to enhance the BSA/AML program.
Observe applicable policies, procedures, laws, regulations, and role-specific risk limits, and timely report known or suspected violations to the appropriate Company authority.
Assist other team members as needed to ensure delivery of distinctive service and perform other related duties as required.