BSA Training & Curriculum Advisor

Synovus•Columbus, GA

About The Position

The BSA Training & Curriculum Advisor serves as an advisor and program resource for BSA/AML training and curriculum. The role develops, writes, designs, delivers, and maintains learning solutions that support the BSA/AML compliance program, including role-specific curricula for BSA teams and subject matter consultation for relevant frontline and enterprise learning initiatives. It helps ensure adherence to applicable laws and regulations, identify and mitigate risks, and support effective compliance strategies. The Advisor partners with BSA leadership, operational teams, subject matter experts, Learning and Development, and other stakeholders to identify learning needs and translate complex regulatory, policy, procedural, and operational requirements into practical training and performance-support resources. Work includes developing course content, creating digital and instructor-led learning experiences, facilitating training, managing curriculum governance, and evaluating training effectiveness. The Advisor also collaborates with internal teams to deliver training, supports audits and regulatory examinations, prepares reports for senior management, monitors regulatory changes, investigates compliance issues, and participates in projects to enhance the BSA/AML program. This description indicates the general nature and level of work for the classification and is not a comprehensive inventory of all duties, responsibilities, and qualifications.

Requirements

  • Bachelor's degree in business, finance, law, or a related field.
  • At least 10 years of experience in BSA/AML compliance, audit, or risk management within the financial services industry.
  • Experience combining curriculum development, technical or instructional writing, course design, adult learning, program management, facilitation, and stakeholder consultation.
  • Strong knowledge of BSA/AML regulations, compliance best practices, and risk assessment methodologies.
  • Excellent analytical, communication, and organizational skills.

Nice To Haves

  • Experience developing role-specific learning programs, translating complex requirements into practical guidance, and partnering with subject matter experts.
  • Professional certification such as CAMS or similar.

Responsibilities

  • Research, write, edit, and maintain BSA/AML course content in consultation with appropriate subject matter experts.
  • Develop course outlines, storyboards, learning objectives, facilitator guides, participant materials, scenarios, case studies, assessments, knowledge checks, job aids, quick-reference guides, videos, microlearning, and other performance-support resources.
  • Review existing content periodically to ensure it remains accurate, current, relevant, and aligned with approved policies and procedures.
  • Maintain proficiency in Articulate or other approved course-authoring platforms and adapt to changes in learning technology.
  • Serve as an internal learning consultant to BSA teams seeking support with training, knowledge transfer, performance improvement, or role-specific development.
  • Support train-the-trainer sessions for BSA leaders, managers, or subject matter experts who will deliver or reinforce content.
  • Participate in BSA projects, system implementations, process enhancements, corrective actions, and change initiatives requiring training or knowledge-transfer support.
  • Develop communications for BSA/AML course launches, learning campaigns, process changes, system enhancements, and continuing education initiatives.
  • Create newsletters, awareness materials, quick-reference resources, reinforcement activities, and other communications that support knowledge retention and application.
  • Analyze course completion data, assessment results, learner feedback, quality trends, recurring questions, and other available information to identify improvement opportunities.
  • Collaborate with internal teams to deliver training, support audits and regulatory examinations, and prepare detailed reports for senior management.
  • Monitor regulatory changes, investigate compliance issues, and participate in special projects to enhance the BSA/AML program.
  • Observe policies, procedures, laws, regulations, and role-specific risk limits; promptly report known or suspected violations to the appropriate Company authority.
  • Assist other team members as needed to ensure delivery of distinctive service.
  • Perform other related duties as required.
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