Bronx Hub Project Manager

City of New YorkNew York City, NY
Onsite

About The Position

The Department of Social Services (DSS) includes the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS). DHS focuses on preventing homelessness, addressing street homelessness, providing temporary shelter, and connecting individuals to housing. HRA is committed to fighting poverty by providing essential benefits like Cash, Food, and Rental Assistance, and Medicaid. The DSS Medical and Health Services Office aims to improve the health and well-being of individuals experiencing homelessness, reduce health risks, and increase access to care. The Health Service Office is launching the Bronx Hub Project to reduce street homelessness and substance use risks in the South Bronx. This project will collaborate with various agencies and organizations to identify causes of homelessness and substance use, and design interventions for transitions into harm reduction, healthcare, shelters, safe havens, or permanent housing. Project staff will lead interagency efforts to identify individuals experiencing homelessness in public spaces, coordinate transitions to shelters, provide street-based healthcare, enhance shelter capacity for risk reduction services, and offer complex care coordination for high-needs individuals.

Requirements

  • A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
  • A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
  • A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
  • Education and/or experience which is equivalent to the above.
  • At least a master's degree in an appropriate field of specialization and at least two years of experience described above.
  • Two years as a City Research Scientist Level I can be substituted for the experience required.

Responsibilities

  • Work with leadership to develop, implement, monitor, and evaluate the intervention.
  • Conduct formative biological and social science research to inform project design, including literature reviews, expert interviews, community resource mapping, surveys, and focus groups.
  • Participate actively in the Bronx Hub Task Force, which brings together City, State, and community-based stakeholders in street outreach, substance use, and medical treatment, and coordinating a homeless workgroup.
  • Supervise field based staff who work in shelters and safe havens to provide onsite risk reduction and linkage to care services.
  • Collaborate with supervisors to develop methods to integrate task force referrals with DHS and health system data, enabling rapid identification, enrollment, and provision of risk reduction, linkage to care, shelter intake and complex care coordination services.
  • Record and analyze client health data and service delivery outcomes in a database to contribute to statistical reports, identify trends, and recommend system improvements.
  • Develop monitoring tools, quality improvement methods, and surveys to support qualitative evaluation.
  • Present evaluation findings to internal and external stakeholders.
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