Brokerage Specialist

Performance Team•Dayton, NJ

1d•$50,000 - $52,000•Onsite

About The Position

Maersk Brokerage is seeking a highly competent, knowledgeable, and dedicated Drayage specialist to join our team as a Broker Specialist in our Cold Storage Facility. In this role, you will be responsible for delivering exceptional service to both internal and external clients and carriers. Your in-depth knowledge of company products and programs, coupled with effective communication and team management skills, will be essential to your success.

Requirements

Demonstrated expertise and experience in Drayage, exhibiting comprehensive knowledge of port operations, drayage, and brokerage.
Proven track record in the Logistics/Trucking industry, showcasing your ability to navigate the intricacies of drayage and deliver exceptional results.
Strong self-starter & self-sufficient skills, with a proven ability to achieve success without constant on-site supervision.
Deep understanding of transportation and Drayage terms, enabling effective communication and collaboration with stakeholders.
Excellent written and verbal communication skills, allowing you to convey complex concepts and ideas clearly and concisely.
Proficiency in Microsoft Office Suite (Word, Excel), coupled with an aptitude for learning proprietary software and adapting to various programs.
Detail-oriented mindset and exceptional multitasking abilities, enabling you to thrive in a fast-paced and dynamic environment.
Strong problem-solving and time management skills, empowering you to efficiently address challenges and meet deadlines.
Highly motivated and self-starting individual, capable of working independently and producing outstanding results without onsite supervision.
Commitment to achieving specific Key Performance Indicators (KPIs) and upholding high performance standards.

Nice To Haves

Associate degree in business or a related field.
Extensive experience and familiarity with Ports and Shipyards across North America, providing valuable insights into the logistical intricacies of these operations.
Previous experience working with Broker platforms/TMS and Online Carrier Tools and Resources, leveraging technology to optimize operations and deliver exceptional service.
Strong negotiation skills, allowing you to effectively collaborate with carriers and achieve favorable outcomes for all parties involved.

Responsibilities

Cultivate and maintain strong relationships with carriers, focusing on Drayage services, and leveraging your extensive knowledge of port operations and associated logistics.
Proactively research and resolve freight and billing issues related to shipments, utilizing your expertise in port logistics and brokerage to ensure smooth and efficient operations.
Maintain regular and effective communication with carriers and brokerage leadership, contributing to collaboration and alignment of goals.
Track and trace shipments daily, employing your knowledge of drayage and port operations to monitor and ensure timely delivery and adherence to quality standards.
Efficiently schedule pick-up and delivery appointments, optimizing resources and ensuring timely service for our clients.
Facilitate pricing strategies by engaging carriers, conducting negotiations, and performing market analyses for both drayage and over-the-road (OTR) services.