Brokerage Processing Specialist

Empower • Overland Park, KS

6d • $55,300 - $76,075 • Remote

About The Position

As a Brokerage Operations Specialist, your expertise will be key to ensuring the seamless back-office functions of our brokerage and Self-Directed brokerage services by reviewing and accepting new applications, processing account updates, and processing asset movement tasks. Join us in delivering exceptional service, handling diverse client requests, and becoming a vital part of our dynamic team shaping the future of financial empowerment.

Requirements

• Bachelor’s degree or an equivalent combination of education and professional work experience
• 1+ years of experience in brokerage services/operations in the financial services industry
• FINRA 7, 24, and 63 registrations required
• FINRA fingerprinting required
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.
• For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption.
• You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet.

Nice To Haves

• NetX 360/Pershing experience a plus
• Basic Microsoft Office knowledge
• Excellent communication and organizational skills with strong attention to detail
• Ability to multi-task and prioritize workload in a high-paced environment to complete tasks within established timelines
• Ability to collaborate and work with all levels of management and teammates to accomplish daily deliverables with experience in managing escalated situations

Responsibilities

• Review new applications, complete setup of new accounts, process contributions received, and perform suitability review of new accounts as needed for the Brokerage line of business
• Perform daily reviews of outstanding applications and customer requests to ensure timely processing and positive customer experience
• Provide ongoing updates to internal and external clients regarding the status of items
• Draft correspondence with customers as needed during Brokerage processing
• Assist with recurring audits, reporting, and projects on a monthly/quarterly basis

Benefits

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level