Brokerage Coordinator

Cushman & Wakefield•Boston, MA
•$29 - $35•Hybrid

About The Position

Responsible for providing administrative and office support to a department, service line, or local brokerage services department or specialized team. Most duties are administrative in nature with minimal focus on marketing/business development support. This individual must be a collaborative team player with a can-do mindset and will participate in regular business and team meetings. This multifaceted role requires someone with strong organizational and project management skills, and the ability to multi-task in a fast-paced environment.

Requirements

  • Bachelor’s degree including some coursework in Business, Finance or Real Estate
  • 1-3 years corporate business experience
  • Or any similar combination of education and experience
  • Proficiency with Microsoft Office Suite
  • Excellent phone and organization skills
  • Ability to set priorities, meet deadlines, and multitask
  • Strong writing, editing, and proofreading skills
  • Excellent verbal and written communication skills
  • Proven record of providing excellent customer service, both internal and external
  • Excellent interpersonal skills
  • Excellent attendance and punctuality
  • Professional appearance and decorum at all times
  • The qualified candidate will be detail oriented, able to handle multiple projects simultaneously, extremely professional, and customer service oriented

Responsibilities

  • Provide administrative and office support to a department, service line, or local brokerage services department or specialized team
  • Ensure that education, credentials and licensing of staff is current
  • Assist with all aspects of meetings and manage active calendars for a department, service line or local brokerage services department or specialized team
  • Maintain confidential department records and office files in accordance with internal company procedures
  • Assist in the creation and/or editing of presentation materials including flyers, leasing proposals, case studies, email blasts, invitations, etc.
  • Utilize standard marketing-approved templates and graphics while assisting in the creation of presentation materials, etc.
  • Proofread and correct spelling, grammatical, and layout errors
  • Coordinate and assist with collecting, aggregating, and preparing data
  • Update and maintain client database
  • Prepare expense reports, obtain receipts as needed, and reconcile all credit card charges
  • Answer and screen incoming telephone calls
  • Schedule and organize complex calendar activities such as meetings, agendas, luncheon arrangements, travel plans and department activities; work around scheduling conflicts and takes on responsibility for keeping manager(s) on schedule
  • Provide backup coverage for Office Concierge, when necessary
  • Code and submit invoices to accounting
  • Assist and support the Operations Team with special projects as required
  • Assist with updating eCommunity and/or electronic property listings
  • Update website content, social media, etc. on behalf of brokers
  • Anticipate manager(s) and business needs and undertake necessary actions to produce effective results on time

Benefits

  • health, vision, and dental insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life, and disability insurance programs
  • paid and unpaid time away from work
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