Brokerage Coordinator

Cushman & Wakefield•Irvine, CA

About The Position

The Brokerage Coordinator supports a market-leading team of brokers at a global real estate services firm, executing commercial real estate transaction work and client deliverables. The role requires a collaborative, service-oriented team player with strong organizational and project management skills who can manage multiple priorities in a fast-paced environment. The coordinator participates in business and team meetings as requested to help understand and facilitate client goals, and is trained to become proficient with internal systems and technologies, including Workday, Salesforce, Microsoft, and Adobe applications. The position provides sales, marketing, transaction, and client relationship support in partnership with brokers. It coordinates pursuit and proposal materials, client requests, research, property tours, marketing activities, CRM records, deal documentation, expense processing, and listing databases. The coordinator works with internal departments and external vendors to support timely, accurate deliverables and transaction processes.

Requirements

Bachelor's degree or equivalent.
At least 3 years of experience in marketing or a related field, or a similar combination of education and experience.
Excellent oral and written communication skills, including the ability to create and edit marketing materials.
Proficiency with Microsoft Office Suite.
Proficiency with Adobe Creative Suite.
Detail-oriented, self-starting, well-organized, and able to set priorities and manage multiple projects in a fast-paced environment independently.
Strong interpersonal skills.
History of excellent internal and external customer service.

Responsibilities

Support the content creation process in relation to timelines and transaction cycles.
Coordinate with marketing, research, finance, and other departments according to team and client needs.
Provide sales, marketing, and transaction support, and assist brokers with client relationship management.
Support the timely delivery of client and transaction deliverables.
Coordinate with internal functional groups on pursuits and obtain information needed for marketing deliverables.
Attend broker strategy sessions and contribute to pursuit planning as needed.
Schedule appointments with internal and external clients and arrange required accommodations.
Serve as a point of contact for client requests.
Conduct research, property searches, and site selections.
Create market documents, tour books, property flyers, brochures, and other marketing materials.
Collect and prepare information for client activity reports.
Coordinate property tour logistics with brokers and/or licensed professionals.
Create and administer marketing collateral, update broker website and social media content, and maintain marketing schedules for clients.
Create project budgets in partnership with the team.
Coordinate vendor services, including photography and aerial imagery, and coordinate events such as open houses and industry-related events.
Maintain the CRM system by entering leads and opportunities, generating project codes, and running reports.
Prepare and collect deal-related documents and follow up with parties on execution.
Process broker expense reports and coordinate with Legal on agreement review and approval as needed.
Prepare deal sheets for review and approval, follow deal management processes, submit required documentation, and maintain outstanding balances in CRM.
Support the internal listing database, enter new listings and property information, and maintain listings in external databases.