Brokerage Coordinator
About The Position
This position is responsible for administrative and client facing marketing support with a high-performing real estate brokerage team. The Brokerage Coordinator will report to the Senior Operations Manager and will serve as the support for the fee-earner and/or team. This position is responsible for support and management of client service activities such as pitch and proposals, transaction support, and fee-earner administrative support. The Brokerage Coordinator will interact with various departments within the organization on behalf of the fee-earner to ensure they are able to meet the needs of their clients. The ideal candidate should be a detail-oriented team player who is driven and comfortable in a fast-paced environment. You can excel working independently and desire to solve complex challenges, but also thrive in a collaborative and supportive team environment that is always pushing to improve.
Requirements
- Relevant experience preferred, college degree preferred.
- Highly driven, organized, and detail oriented.
- Self-starter and continuously seeking improvement and growth.
- Ability to improve existing processes and create new ones to improve efficiencies.
- Proficient in Adobe, specifically InDesign (or willing to learn), Microsoft Word, Excel, PowerPoint and Outlook.
- Proactive, strategic and forward thinking.
- Has knowledge of customer relationship management software.
- Ability to maintain confidentiality and discretion.
- Strong written and verbal communication skills.
- Able to adapt to changes quickly in a fast-paced environment.
Nice To Haves
- Real estate license favored or in the process, but not necessary.
- Previous experience in the real estate industry a plus.
Responsibilities
- Creates professional- looking, templated marketing flyers, email announcements, and other marketing items.
- Create and ensure routines/systems that are followed by the team to drive internal functionality and profitability.
- Drive change to continuously improve processes and procedures over time.
- Bring new ideas to further the team’s goals.
- Produces information by transcribing, formatting, inputting, editing, retrieving, copying and transmitting text, data and graphics.
- Maintains confidence and protects operations by keeping information strictly confidential.
- Helps maintain CRM database in Salesforce-based commercial real estate CRM.
- Prepares reports by collecting and analyzing information.
- Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.
- Manage, create, and track expense reports.
- Draft written responses or replies by phone or email when necessary; respond to requests for information.
- Act as liaison with other departments and outside agencies, including high-level staff.
- Assists with special projects and duties as assigned.
- Maintains and updates team website through user-friendly interface.
- Other duties as assigned to aid in the successful and profitable operation of the organization
Benefits
- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life, and disability insurance programs
- paid and unpaid time away from work
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
