Brokerage Carrier Sales Manager

ALS•Grand Rapids, MI

1d•Onsite

About The Position

Automated Logistics Systems (ALS) is a family-owned transportation and logistics company that has been delivering innovative supply chain solutions since 1927. Recognized as a Top 100 3PL by Transport Topics, we help customers across North America optimize their transportation, warehousing, and logistics operations through exceptional service and strong relationships. We are looking for a Brokerage Carrier Sales Manager to lead and develop our growing Carrier Sales team in Grand Rapids and Jackson, Michigan. This is a hands-on leadership role responsible for coaching, developing, and supporting a team of Carrier Sales Representatives while ensuring exceptional service, operational execution, and carrier capacity for our customers. If you're an experienced freight brokerage leader who enjoys developing people, solving problems, and driving results in a fast-paced environment, we'd love to hear from you.

Requirements

Minimum of 2 years of leadership experience in Carrier Sales, Freight Brokerage, or Transportation Operations.
3+ years of freight brokerage or third-party logistics (3PL) experience.
Proven ability to lead, coach, and develop teams of 5 or more employees.
Strong understanding of spot freight markets, carrier sourcing strategies, and transportation operations.
Experience building and maintaining productive carrier relationships.
Excellent communication, leadership, organizational, and problem-solving skills.
Ability to thrive in a fast-paced, team-oriented environment while managing multiple priorities.

Nice To Haves

Bachelor's degree in Supply Chain, Business, or a related field.
Experience within automotive supply chains or just-in-time transportation environments.
Experience managing cross-border freight operations or bilingual (U.S./Mexico) teams.
Experience implementing new technology or process improvements within transportation operations.
Familiarity with transportation management systems, load boards, and freight technology platforms.

Responsibilities

Lead, coach, and develop a team of 5+ Carrier Sales Representatives while fostering a culture of accountability, collaboration, and continuous improvement.
Drive daily load coverage and carrier sourcing activities to ensure customer commitments are met while protecting profitability.
Monitor team performance, provide real-time coaching, conduct regular one-on-one meetings, and support employee growth and development.
Build and maintain strong relationships with carrier partners while staying informed on freight market trends, pricing, and capacity.
Collaborate with Account Management, Contract Transportation, Procurement, and Senior Leadership to align carrier strategies with customer needs.
Analyze operational performance and identify opportunities to improve efficiency, service, and financial results.
Support continuous improvement initiatives, process enhancements, and best practices across the Carrier Sales organization.