Broker Support

ICAP•New York, NY

2d•$0 - $750,000•Onsite

About The Position

The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group operates from more than 60 offices in 27 countries and is home to 5,300 people. ICAP, part of TP ICAP group, provides a wide variety of execution and information services to wholesale market participants. We offer broking services covering a wide range of asset classes, including Commodities, Credit, Equities, FX, Money Market Funds and Rates. For each asset class, ICAP offers e-trading capability, giving clients the option to enter prices and execute trades directly via one of our hybrid electronic trading systems, or to engage with brokers who can identify and negotiate trades.

Requirements

Experience in Broker-dealer Operations (2-4 years)
Comfortable working with back and middle-office processing platforms
Proficiency in mathematics
Keen interest in the financial market and economy
Hard working and willingness to learn
Build relationships both internally and externally wherever possible

Nice To Haves

Handles situations and problems effectively using own initiative
Demonstrates ability to work effectively with others
Seeks opportunities for improvement
Demonstrates high levels of energy in seeking out and achieving new goals
Ability to work effectively in a high-pressure environment; can keep emotions under control in difficult situations
Works ethically and shows respect for both professional and company values

Responsibilities

Promote ICAP as a company
Provide complete support to the brokers for the smooth running of the desk
Ensure timely input of trades into trading systems
Assist in arranging and executing trades from client orders and as directed by a broker
Resolve any trade queries received internally and externally, and ensure any trade discrepancies are resolved in a timely manner
Identify trade opportunities and calculate strategies
Keep trade records up to date
Update real-time manual / electronic whiteboards with market data
Provide input on various projects for brokers and traders
Provide trade details to brokers and traders on a daily basis
Give live quotes to traders through the messaging systems
Monitor markets and follow financial news and developments
Understand the underlying products being traded and keep up to date with knowledge of new products/procedures
Interact with Industry Clearinghouse to ensure trade completion, monitor for errors and fails and take corrective action
Liaise with clients, (via telephone and face to face) to understand the business objectives of your clients as to provide a reliable and efficient broking service
Develop new business with existing clients and on-board new clients following the correct process with the Client On-Boarding team