Broker Relationship Manager

Humana • Chicago, IL

5d • $70,000 - $195,500 • Remote

About The Position

Humana is seeking a passionate Broker Relationship Manager (BRM) to join their team supporting the Chicago, IL region. This role is integral to achieving sales growth, improving results, and meeting operational goals within the Chicagoland market, while also contributing to national coordination. The BRM will manage and support external field sales resources, including individual Agents, Agencies, and Partners. Key responsibilities include developing market engagement and sales strategies in coordination with leadership, and ensuring a consistent Agent experience across all markets by collaborating with other BRMs and supporting national/regional Partners. Humana values an inclusive and diverse culture and welcomes multilingual candidates.

Requirements

• Bachelor’s degree or equivalent related work experience
• 5+ years of sales experience in the Medicare industry
• Active resident Health insurance license in the designated location
• Prior experience with public speaking and presentations
• Prior experience using CRM tools and Sales/Marketing Resources
• Proficiency in Microsoft Office including Teams, Excel, and PowerPoint
• Strong organizational, interpersonal, communication and presentation skills
• Must currently reside in the Chicagoland area or be willing to relocate at your own expense
• Willingness to travel up to 50% locally across the Chicago and Rockford regions

Nice To Haves

• Prior Sales leadership experience leading and training a team of sales associates

Responsibilities

• Develop, maintain, and grow relationships with local brokers, agencies, and partner organizations within the assigned Chicago market.
• Drive membership growth by supporting broker sales activities and cultivating new and existing partner relationships.
• Provide ongoing training, coaching, and enablement to brokers on Humana products, compliance requirements, and sales best practices.
• Partner with brokers on community engagement efforts, marketing activations, and sales events to expand market presence.
• Identify, recruit, and onboard new broker partners to strengthen Humana’s distribution network.
• Support brokers throughout the sales lifecycle, including presentations, proposals, and troubleshooting member or prospect issues.
• Analyze market trends, broker performance, and sales data to inform strategies and improve outcomes.
• Collaborate cross-functionally with internal teams (marketing, compliance, operations) to support broker success.
• Participate in local events, meetings, and community outreach to build brand awareness and relationships with providers and community stakeholders.
• Influence local market strategy and contribute insights to broader departmental initiatives.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term disability
• Long-term disability
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree