Broker Relationship Manager

Humana • Little Rock, AR

4d • Remote

About The Position

Humana is seeking a passionate Broker Relationship Manager (BRM) to join their team supporting the Little Rock, AR region. This role is crucial for managing resources to achieve sales growth, improve results, and meet operational goals within the Arkansas market, while also contributing to national efforts. The BRM will maintain and support external field sales resources, including individual agents, agencies, and partners. Key responsibilities include developing external market engagement and sales strategies in coordination with leadership, and collaborating with other BRMs to ensure a consistent agent experience across all markets. Humana values an inclusive and diverse culture and welcomes multilingual candidates.

Requirements

• 2+ years of sales experience in the Medicare industry.
• Active Health Insurance license within the stated region or the ability and willingness to obtain within 90 days of employment.
• Prior experience with public speaking and presentations.
• Prior experience using CRM tools, Sales/Marketing Resources, Microsoft Office with proficiency in TEAMS, Excel, and PowerPoint.
• Must currently reside in Little Rock, AR area or willing to relocate.
• Willingness to travel up to 50% locally across the Little Rock region.

Nice To Haves

• Associate or Bachelor's degree.
• Prior Sales leadership experience leading and training a team of sales associates.

Responsibilities

• Develop, maintain, and grow relationships with local brokers, agencies, and partner organizations within the assigned Arkansas market.
• Drive membership growth by supporting broker sales activities and cultivating new and existing partner relationships.
• Provide ongoing training, coaching, and enablement to brokers on Humana products, compliance requirements, and sales best practices.
• Partner with brokers on community engagement efforts, marketing activations, and sales events to expand market presence.
• Identify, recruit, and onboard new broker partners to strengthen Humana’s distribution network.
• Support brokers throughout the sales lifecycle, including presentations, proposals, and troubleshooting member or prospect issues.
• Analyze market trends, broker performance, and sales data to inform strategies and improve outcomes.
• Collaborate cross-functionally with internal teams (marketing, compliance, operations) to support broker success.
• Participate in local events, meetings, and community outreach to build brand awareness and relationships with providers and community stakeholders.
• Influence local market strategy and contribute insights to broader departmental initiatives.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term disability
• Long-term disability
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed