Broker Operations Associate

M1 FinanceChicago, IL
$70,000 - $85,000Onsite

About The Position

M1 Finance is seeking a motivated operations professional with experience in brokerage middle office functions. This role is responsible for various aspects of the trade lifecycle and maintaining customer accounts and security master data to ensure a seamless trading experience. The ideal candidate will have daily ownership experience in these functions, a keen eye for operational efficiencies, and process optimization. This individual must be a team player, willing to assist in areas outside their expertise, and have prior experience in financial services, preferably within a FinTech company, in operations, customer service, or compliance. Experience with data analytics programs using SQL and/or Python is a plus.

Requirements

  • FINRA Series 7
  • FINRA Series 63 or Series 66 (or willing to acquire)
  • Experience developing processes, meeting deadlines, and paying close attention to detail.
  • Analytical, metrics and data-driven mindset
  • Strong communication skills, with the ability to work cross-functionally and communicate with leadership.
  • Ability to successfully manage multiple concurrent objectives, assignments, and deadlines, while achieving expected results.
  • Ability to learn quickly and be intuitive to solve difficult problems.
  • Team player who enjoys collaborating and will take the initiative to own tasks.
  • Experience working within financial services, preferably at a FinTech, within operations, customer service, or compliance.

Nice To Haves

  • Experience or proficiency using SQL and/or Python

Responsibilities

  • Take ownership of critical daily functions such as Trading, Account Reconciliations, and CAT (Consolidated Audit Trail) reporting.
  • Run Trade Windows and monitor health of routing systems and venues.
  • Troubleshoot, manage, and resolve issues associated with trading, corporate actions, account maintenance, etc.
  • Perform daily, weekly, and monthly account and security master maintenance tasks.
  • Manage operational compliance and risk monitoring processes, such as margin risk monitoring, best execution analysis, CAT reporting etc.
  • Execution of relevant Written Supervisory Procedures to comply with all SEC and FINRA rules.
  • Collaborate with peers across Invest Operations to support all middle office (Broker Ops) and back office (Clearing Ops) functions.
  • Partner closely with Customer Service to investigate and resolve client escalations.
  • Help create, document, and maintain processes for different business functions within the Invest Operations team.
  • Collaborate with strategy, product managers and engineering on projects to help launch, improve, and scale Invest Operations processes and systems and contribute to overall success of M1.
  • Perform other responsibilities as required.

Benefits

  • Competitive Pay and Stock Options
  • Comprehensive health, dental, vision, disability, and life insurance
  • Retirement benefit with employer match
  • Unlimited PTO
  • Transparent and open communication with leadership
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