Broker Director

AIG • Chicago, IL

4d • $115,000 - $145,000 • Onsite

About The Position

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Broker Director to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

Reporting to the Broker & Market Leader, the Broker Director is primarily responsible for directly managing the relationships with brokers a select set of five or less retail brokers. The Broker Director will be a key part of a national team assigned to each of their focus brokers and collaborate closely with their counterparts across AIG and at the broker to drive engagement and insights that yield outpaced growth.

Requirements

• Strong sales background, negotiation skills and presentation skills required.
• A passion for innovating and leading change.
• Must possess strong business acumen, process, project management and data orientation, and be able to professionally and tactfully manage sensitive and confidential information.
• Must possess relevant technical grounding and ability to understand and articulate product strategies and differentiators.
• 10 years’ experience in broker and/or carrier relationship management, underwriting or commercial insurance broking is strongly preferred.
• Demonstrate adaptability, actively leaning into AIG’s learn-it-all culture.
• Strong written and verbal communication skills are required to communicate directly with senior leadership within AIG and the dedicated broker relationships.

Responsibilities

• Driving the financial results and managing assigned retail brokers within a market, the Broker Director will create clear goals that are defined and designed to promote profitable growth and/or retention and expand desired mix of business.
• Ensure AIG is deriving insights, value and results out of consulting or data services purchased from retail brokers.
• Support AIG’s efforts to execute goals locally consistent with national commitments to/from retail brokers.
• Leverage AIG platforms such as 360, Salesforce and others to apply KPIs / measure success.
• Develop and facilitate relationships with internal and external stakeholders.
• Work closely with both Distribution (other Broker Directors, Client Directors, Broker & Market leadership, Wholesale & Alternative distribution) and Business Unit leaders to establish a comprehensive grasp of the portfolio, opportunities and target accounts with assigned brokers.
• Coordinate with colleagues on the AIG International team to ensure alignment and coordination around management of applicable global business plans.
• Own the broker performance scorecard, contribute to monthly and quarterly measurement reviews and articulate the health of broker relationships using data, to the NA Leadership Team
• Travel regularly to broker offices within their market (cadence and format to be determined with Broker & Market Leader and Executive based on the health of the broker relationship).
• Regular meetings with broker partners and appropriate level of Distribution leadership team to review results and adjust strategies/target where needed.
• Collaborate and develop execution strategies of growth products with AIG Product teams.
• Develop execution strategies with the Broker & Market Executive (or Leader) and Product leadership with KPIs to support them.
• Ensure absolute alignment with broker agreements and strategy.
• Drive growth culture with assigned brokers on areas of growth and retention by Product.
• Working with Distribution Analytics to develop market and product level target account initiatives and relationship expansion.
• Drive pipelining initiatives at the local level for assigned brokers.
• Ensure monthly results and KPI reporting are distributed to the appropriate constituents (Broker & Market Executive and Leader) and Product Leaders; use that data to drive opportunities for alignment and profitable growth/retention strategies.
• Oversee and manage a total GPW of ~$200M across the assigned brokers.

Benefits

• Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed