Broker Director

AIG Insurance • Los Angeles, CA

5d • Onsite

About The Position

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Broker Director to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Distribution Reporting to the Broker & Market Leader, the Broker Director is primarily responsible for directly managing the relationships with brokers a select set of five or less retail brokers. The Broker Director will be a key part of a national team assigned to each of their focus brokers and collaborate closely with their counterparts across AIG and at the broker to drive engagement and insights that yield outpaced growth.

Requirements

• Strong sales background, negotiation skills and presentation skills required.
• Must possess strong business acumen, process, project management and data orientation, and be able to professionally and tactfully manage sensitive and confidential information.
• Must possess relevant technical grounding and ability to understand and articulate product strategies and differentiators.
• 10 years’ experience in broker and/or carrier relationship management, underwriting or commercial insurance broking is strongly preferred.
• Demonstrate adaptability, actively leaning into AIG’s learn-it-all culture.
• Strong written and verbal communication skills are required to communicate directly with senior leadership within AIG and the dedicated broker relationships.

Nice To Haves

• A passion for innovating and leading change.

Responsibilities

• Driving the financial results and managing assigned retail brokers within a market.
• Creating clear goals defined and designed to promote profitable growth and/or retention and expand desired mix of business.
• Ensuring AIG is deriving insights, value and results out of consulting or data services purchased from retail brokers.
• Supporting AIG’s efforts to execute goals locally consistent with national commitments to/from retail brokers.
• Leveraging AIG platforms such as 360, Salesforce and others to apply KPIs / measure success.
• Developing and facilitating relationships with internal and external stakeholders.
• Working closely with both Distribution (other Broker Directors, Client Directors, Broker & Market leadership, Wholesale & Alternative distribution) and Business Unit leaders to establish a comprehensive grasp of the portfolio, opportunities and target accounts with assigned brokers.
• Coordinating with colleagues on the AIG International team to ensure alignment and coordination around management of applicable global business plans.
• Owning the broker performance scorecard, contributing to monthly and quarterly measurement reviews and articulating the health of broker relationships using data, to the NA Leadership Team.
• Traveling regularly to broker offices within their market (cadence and format to be determined with Broker & Market Leader and Executive based on the health of the broker relationship).
• Holding regular meetings with broker partners and appropriate level of Distribution leadership team to review results and adjust strategies/target where needed.
• Collaborating and developing execution strategies of growth products with AIG Product teams.
• Developing execution strategies with the Broker & Market Executive (or Leader) and Product leadership with KPIs to support them.
• Ensuring absolute alignment with broker agreements and strategy.
• Driving growth culture with assigned brokers on areas of growth and retention by Product.
• Working with Distribution Analytics to develop market and product level target account initiatives and relationship expansion.
• Driving pipelining initiatives at the local level for assigned brokers.
• Ensuring monthly results and KPI reporting are distributed to the appropriate constituents (Broker & Market Executive and Leader) and Product Leaders; using that data to drive opportunities for alignment and profitable growth/retention strategies.
• Overseeing and managing a total GPW of ~$200M across the assigned brokers.

Benefits

• Competitive benefits
• Total Rewards Program: a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed