Broker Account Manager

Carr Talent Acquisition•New York, NY

1d•Onsite

About The Position

We are one of the fastest-growing hard money lenders in the U.S., originating over $300M+ annually and continuing to expand across the East Coast. This is not a traditional loan officer role. With us, you are positioned as a trusted advisor to real estate investors — helping structure deals, solve problems, and drive outcomes. Our horizontal organizational structure provides direct access to leadership, enabling faster decision-making and stronger deal execution. We are building a high-performance sales team through a cohort hiring model, giving you the opportunity to grow alongside peers while receiving hands-on coaching and mentorship. We are ideal for individuals who want to build a long-term book of business, increase their earnings, and grow within a high-performing team.

Requirements

Highly proactive.
Relationship-focused.
Disciplined in using CRM tools to track performance.
Strong emphasis on delivering quality opportunities and long-term growth across the East Coast market.

Responsibilities

Build and manage strong one-on-one relationships with mortgage brokers and referral partners to drive consistent deal flow.
Generate new broker partnerships.
Maintain an active pipeline.
Guide deals from submission through closing.
Generate 5 qualified broker-sourced opportunities per business day.
Ensure all opportunities are logged and tracked in Salesforce, with clear attribution to the referring broker.
Guide brokers to submit deals via the Broker Portal, ensuring a smooth intake and the underwriting process.
Operate as a loan officer, managing broker-sourced leads from submission through to close.
Deliver a consistent pipeline resulting in 8 closed loans per month, representing $2.5M+ in funded volume.
Maintain an active pipeline and detailed communication records within Salesforce.
Collaborate with marketing and operations to provide broker feedback and enhance tools like the Broker Portal.
Contribute to continuous process improvement by identifying gaps in the broker onboarding, lead flow, or documentation needs.
Source and qualify new individual broker relationships aligned with lending focus (fix and flip, new construction, DSCR, etc.).
Complete a minimum of 5 new qualified broker Contacts per week, ensuring accurate and complete profile data.
Make 100+ outbound calls per week to initiate and nurture broker relationships.
Send 100+ emails and text messages per week.
Conduct 1 virtual meeting per week with brokers to explore their borrowers pipelines and establish rapport.
Schedule and attend 1 in-person meeting per week, including coffee meetups, office visits, or ride-alongs.
Attend 1 local real estate investor meetup or broker networking event per week to expand broker visibility and referrals.

Benefits

Structured onboarding and ongoing training (30-60-90 day ramp + continuous coaching)
Defined progression from Junior CLO → CLO → Senior CLO
Competitive Product Suite
Direct Access to Leadership: Work closely with decision-makers to move deals quickly
Team-Based Environment: Collaborate with top producers and leverage shared knowledge
Growth-Focused Organization: Hiring due to expansion, not backfill
Strong Culture & Incentives: Annual company trips and a highly collaborative environment
Competitive flat base salary model (no draw structure)
Performance-based incentives aligned with industry earnings
Significant upside based on production
Health insurance
401(k) with company match (~4%)