Broista – Riverview, FL

Dutch Bros Coffee•Riverview, FL

About The Position

The Broista is the face of Dutch Bros Coffee, delivering friendly, energetic customer service in a fast-paced, high-energy coffee shop. The role involves connecting with customers, helping them navigate the menu, preparing high-quality drinks efficiently, and maintaining a clean workspace while following food safety standards. The work is physically demanding and involves being on your feet, moving quickly, serving a steady flow of customers, and being prepared to work in varying weather conditions. Shifts may be up to 10 hours. Training, certifications, and knowledge tests are provided to help employees meet Dutch Bros standards. Compensation is $15.00 per hour in base pay plus average tips of $3.00 per hour; actual tips may vary.

Requirements

  • Strong people skills and enjoyment of connecting with customers.
  • Ability to adapt quickly, handle busy periods, and remain kind and positive.
  • Team-oriented approach and willingness to support the crew as needed.
  • Reliability and punctuality, including during inclement weather.
  • Commitment to personal growth and improvement.
  • Ability to work on your feet and move quickly for shifts of up to 10 hours.
  • Ability to push, pull, lift, or carry up to 65 pounds.
  • Reliable transportation to scheduled shifts and mandatory meetings.

Responsibilities

  • Greet customers, make genuine connections, and create a kind and fun experience.
  • Help customers navigate the menu and discover new drinks while providing high-quality service.
  • Represent Dutch Bros values and bring positive energy to each shift.
  • Prepare high-quality drinks efficiently in a busy shop.
  • Arrive on time, communicate availability, and be ready when shifts begin.
  • Maintain a tidy workspace and follow food safety standards.
  • Support coworkers and contribute to the crew.
  • Attend scheduled shifts and mandatory meetings.

Benefits

  • Tuition reimbursement opportunities
  • Career growth opportunities within shops, headquarters, the Emerging Talent Program, and warehouse/fulfillment
  • Free drinks and food on shift
  • Dutch Bros swag and giveaway items
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