Broadcast IT Engineer II

Monumental Sports & Entertainment•Washington, DC

1d•$125,000 - $140,000

About The Position

Monumental Sports & Entertainment (MSE) is a major integrated sports and entertainment company that owns and operates multiple sports teams and a regional sports network. MSE also manages several venues, including Capital One Arena, and has expanded into esports and entertainment with venues like "District E powered by Ticketmaster". The company values customer service, community engagement, building championship teams, data-driven decisions, teamwork, innovation, and having fun. The Broadcast IT Engineer II is responsible for maintaining, monitoring, and administering corporate and broadcast IT infrastructure, including business workflows, broadcast workflows, and event productions across various MSE locations.

Requirements

Bachelor's degree.
5+ years of experience in supporting computer hardware, network, and PC operating systems.
7+ years of multimedia experience inclusive of live event and broadcast production.
Expertise working with Windows 2016 Server, Active Directory, DNS, DHCP, and Office 365.
Demonstrable experience in advanced problem solving techniques and monitoring.
High degree of integrity, able to handle sensitive and confidential material.
Effective interpersonal, written, and verbal communication skills.
Ability to work effectively in a multifaceted, fast-paced environment.
Able to initiate own daily assignments, follow through on matters of concern, and use independent discernment to take appropriate actions.
Solid attention to detail, outstanding organizational skills, and ability to prioritize and meet timelines.
Experience with online streaming platforms such as YouTube, Twitch, and other platforms commonly used for internet based transmission and distribution.
Knowledge of Visio/AutoCAD for the purpose of creating and interpreting documentation related to.
Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

Collaboration, installation, and integration of IT centric workflows and technologies to support real time broadcast and production.
On site support for live event staging and broadcasting. Supporting live events and the concepts of live video production techniques is required.
Perform complex problem solving, backup, archiving, and business continuity to support maximum up time often in a live high-pressure environment.
Coordinate security on all Active Directory and Office 365 Apps.
Responsible for monitoring, management, and administration of the Office 365/Exchange hybrid email system.
Assist and direct Tier 1 resources with solving advanced issues.
Provide departmental support on a rotating basis with other staff for arena events and provide 24/7 coverage.
Maintain all documentation, including as-builts, wire lists, cable labeling, and other drawings.
Complete scheduled change submissions and real time communication of active issues.
Research and share recommendations for equipment acquisitions, upgrades, or replacements.
Other duties as assigned.