Broadband OSP Analyst
City of Pharr•Pharr, TX
•Onsite
About The Position
As a Broadband OSP Analyst, you will support the reliability and expansion of the City of Pharr’s fiber optic access network by coordinating outside-plant (OSP) field execution with accurate technical records. This role exists to ensure fiber builds, restorations, and service-affecting events are completed safely, documented correctly, and resolved with minimal downtime.
Requirements
- Working knowledge of FTTH/FTTP practices and OSP standards
- Knowledge of LAN/WAN and wireless network implementation and monitoring
- Proficiency with Microsoft Word, Excel, and PowerPoint; strong task prioritization in a fast-paced environment
- Customer-service orientation and professional presentation
Responsibilities
- Coordinate and verify OSP activities for FTTH infrastructure (aerial and underground), including splicing, terminations, testing, and restoration work
- Use network diagnostic methods to isolate faults and confirm service health across broadband ISP networks
- Maintain as-built documentation, test results, and work order records with strong attention to detail
- Provide technical support for networking systems and related hardware/software, escalating issues as needed
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
