Bridges Liaison (Case Manager)

Pressley Ridge Career•Cleveland, OH

1d•Hybrid

About The Position

The Bridges Liaison provides Service Coordination carefully calibrated to the level of need of the individual being served. The Bridges Liaison works in a collaborative manner with the young adult to assure that the needs for housing, education, employment and independence are respectfully and adequately addressed. In each case the Bridges Liaison will assure that services to the young adults are individualized, strengths and needs based, culturally sensitive and responsive, and goal driven.

Requirements

Requires a bachelor’s degree in human services field.
Requires a valid state driver’s license, safe driving record, and current auto insurance.
Requires two (2) years of supervised experience with children and/or families.
State Police FBI Child Abuse Clearances
CPSL Mandated Reporter-Recognizing and Reporting Child Abuse training per state regulation.

Responsibilities

Provides professional coordination of services according to the individual’s level of need
Serves as a key member of the treatment/service team, assuring complex services produce positive outcomes
Develops relationships with the individual and other important people in his/her life as identified and with consent of the individual served
Assesses individual strengths and needs through individual and collateral interviews and reviews of social and clinical information provided by other entities
Promotes service planning efforts which result in developing, documenting and implementing a comprehensive service plan driven by the individual utilizing all of the agreed upon strengths and needs, in close collaboration with the consumer.
Investigates new resources and communicates with directors of prospective resources as a liaison on behalf of the individual being served.
Maintains an up-to-date catalog of available community resources.
Convenes and facilitates interdisciplinary service planning meetings or other related team meetings to ensure appropriateness and responsiveness of services in relation to individual needs.
Ensures individuals being served needs are met through the utilization of natural supports, community and generic services and specialized services.
Advocates for and with the individual being served to ensure responsiveness from natural, community, generic and specialized services/supports.
Ensures weekly contact with individual being served as well as a minimum of one (1) face-to-face contact in the consumer’s residence to assist individuals to build on strengths and achieve goals.
Evaluates all services received by the individuals who are served.
Receives supervision from and actively communicate with supervisor on an ongoing basis throughout the week by phone, email, written message and when possible, in person regarding program matters.
Maintains an accurate and timely record of Bridges activities. All documentation is completed in SACWIS with five (5) calendar days of event.
All plans and reviews are completed and signed within required time frame (45 days for initial plan, 90 days for initial review, every 180 days thereafter).
On-going eligibility documents are gathered and submitted by required time frame (every 180 days).
Critical incidents are reported (within 12 hours of incident notification) and documentation is submitted to state (within 48 hours of incident notification).
Monthly budgets are completed and submitted by the assigned due date.
Attends and participates in all required and other professional trainings.
Seeks out resources and learning opportunities to foster ongoing professional growth, independently.

Benefits

Medical coverage available with a Health Savings Account (HSA) with employer match
Prescription coverage
Dental and vision plans
Patient advocate and Medicare specialists available at no cost
Dependent Care Flexible Savings Account
Wellness incentive (up to $250)
403b with up to 9% employer give/match
Free life insurance and AD&D
Paid Time Off (PTO)
9 paid holidays
Tuition reimbursement
Employee Assistance Program (EAP)