Bridge Family Support Specialist

HELPLINE YOUTH COUNSELING•Whittier, CA
•$27 - $27

About The Position

Helpline Youth Counseling (HYC), a nonprofit agency serving Southeast Los Angeles County since 1971, seeks a full-time Bridge Family Support Specialist to enhance family support services for youth receiving substance use disorder (SUD) treatment. The role coordinates and facilitates support for parents and caregivers, including individual consultations to help them navigate treatment, educational sessions, family support groups, and positive family development programs. The specialist supports educational offerings such as the Early Intervention Caregiver Guide, opioid overdose prevention and naloxone administration training, and related workshops. The role also engages and collaborates with youth's parents or guardians, supports outreach about early intervention and SUD treatment services, facilitates caregiver support groups, and helps families access mentorship and community opportunities. The specialist supports strengths-based, person-centered programs that involve families and caregivers in the recovery process. The position maintains records of BRIDGE Program services and enters relevant information into the Sage electronic health record system for each youth, as applicable. Other duties may be assigned by the supervisor.

Requirements

  • Be a Licensed Practitioner of the Healing Arts (LPHA), License Eligible LPHA, Certified Peer Support Specialist, registered SUD counselor, or certified SUD counselor.
  • Have at least one year of full-time work experience in community-based services, specifically providing and/or coordinating family support services to youth and/or families.
  • Have permanent U.S. residency or U.S. citizenship and provide proof of citizenship or permanent residence.
  • Pass a criminal clearance background check.
  • Successfully pass a TB screening test.
  • Be willing to work a flexible schedule, including evenings and weekends.
  • Have current auto insurance and a good driving record.
  • Have a valid California driver's license.
  • Be able to manage multiple tasks, projects, and priorities.
  • Have excellent administrative and verbal skills.

Nice To Haves

  • Experience working in the Southeast Region of Los Angeles County and familiarity with the area's population.
  • Experience networking with schools and community agencies to provide SUD client care services.
  • Experience working in a community-based organization.

Responsibilities

  • Coordinate and facilitate supportive services for parents and caregivers of youth in SUD treatment, including one-on-one consultations, educational sessions, family support groups, and positive family development programs.
  • Support educational sessions and workshops, including the Early Intervention Caregiver Guide, opioid overdose prevention, naloxone administration, and related topics.
  • Engage and collaborate meaningfully with youth's parents or guardians.
  • Support community outreach and engagement to raise awareness of early intervention and SUD treatment services available to families and caregivers.
  • Facilitate family and caregiver support groups for those affected by a loved one's substance use.
  • Provide structured mentorship and access to diverse opportunities that help families build community ties.
  • Support strengths-based, person-centered programs that involve families and caregivers in the recovery process.
  • Maintain records of BRIDGE Program services and enter relevant data into the Sage electronic health record system for each youth, as applicable.
  • Perform other duties as assigned by the supervisor.
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