Brewista

Texas Coffee Operations•Katy, TX

5d•Onsite

About The Position

Brewistas are members of the Brew Crew who help deliver 7 Brew’s mission to inspire a community of kindness through a revolutionary coffee experience. They report to the stand management team and the shift leader(s) on their shift. Brewistas make drinks, take orders, serve customers, and perform cleaning and stocking duties throughout each shift. They treat interactions with customers, teammates, and vendors as opportunities to build people up and create a warm, positive customer experience. The role involves working efficiently and proactively throughout the shift, including during slow periods, and following company procedures, sanitation standards, and shift-change duties. The schedule is flexible and may include early mornings, late nights, weekends, and holidays as needed. The work includes outdoor duties in varying weather and physical tasks such as lifting, standing, climbing, and cleaning or stocking the stand.

Requirements

Create and maintain genuine, uplifting interactions.
Work carefully and quickly with hot water, coffee, glass bottles, and dairy products.
Work outdoors for prolonged periods regardless of weather conditions.
Lift up to 50 pounds.
Work on one’s feet for hours at a time.
Climb a ladder and use a stepladder.
Stand, sit, bend, kneel, twist, and squat as needed to stock and clean the stand.
Walk safely between and around cars in the drive-thru line.
Work a flexible schedule that may include early mornings (5 a.m.) and late nights (11:30 p.m.).
Regularly work weekends and be available to work holidays if necessary.

Responsibilities

Confirm customers’ drink orders and enter them correctly into the point-of-sale system.
Collect payments and accurately count back change.
Prepare drinks and premixes.
Work with urgency and stay productive and proactive throughout the shift.
Build personal connections with customers through genuine interactions, warm smiles, and positive body language.
Know the menu and drink customizations, help customers identify what they want, and offer recommendations when appropriate.
Maintain appropriate hygiene, appearance, and attire for assigned positions.
Follow shift-change duties, checklists, and weekly chores; be clocked in and ready at the assigned position when the shift begins.
Treat teammates and customers with respect and kindness.
Maintain a safe and healthy work environment by following organizational standards and sanitation regulations.
Follow company procedures for communicating time-off requests.