Breast Coordinator

The South Bend Clinic • South Bend, IN

1d • Onsite

About The Position

Join Our Team at The South Bend Clinic!
At The South Bend Clinic, we strive for excellence—not just good enough. Every day, our dedicated team shows up inspired to exceed expectations, recognizing and celebrating the remarkable in everyone we encounter—inside and outside our workplace.
We’re more than a healthcare provider; we’re a partner in helping people live happier, healthier lives. We seek team members who share our relentless passion and pride for making a meaningful impact. We invest in your personal and professional growth, empowering you to fulfill your purpose and leave your mark.

Requirements

• High school diploma or GED required
• Customer service, telephone, or administrative experience required
• Strong attention to detail and data accuracy
• Ability to multitask and manage competing priorities
• Professional written and verbal communication skills
• Ability to learn and use specialized EMR and tracking systems
• Ability to work calmly and effectively in a fast-paced clinical environment

Nice To Haves

• medical, radiology, mammography, or women’s health experience preferred

Responsibilities

• Provides non-clinical operational support for the mammography and breast imaging program.
• Coordinates patient follow-up, supplemental breast imaging, and dense or high-risk breast tracking while supporting compliance with MQSA (FDA) and ACR guidelines.
• Supports a highly regulated diagnostic imaging service line with federal and accreditation requirements.
• Direct impact on patient safety, timely diagnosis, compliance metrics, and audit readiness.
• Coordinates care among patients, radiologists, technologists, navigators, and support staff.
• Track dense breast, high-risk, recall, and biopsy patients using Epic mammography tracking tools.
• Schedule additional mammography views, breast ultrasound, MRI, biopsies, and follow-up imaging according to protocols.
• Ensure timely patient follow-up and escalate delayed or missed appointments.
• Support compliance with MQSA (FDA), ACR, and dense breast notification requirements.
• Enter and maintain accurate documentation in the electronic medical record.
• Generate and track patient result letters and biopsy outcomes.
• Answer patient calls and voicemails and provide professional, empathetic customer service.
• Maintain strict patient confidentiality in accordance with HIPAA.

Benefits

• Daily Pay: Access your earned wages when you need them.
• Tuition Reimbursement: Up to $5,250 per year to support your education.
• 401(k) Match: Plan for your future with our competitive matching program.
• 3-Year Vesting: Achieve full ownership of your retirement contributions in just three years.
• Comprehensive medical and prescription coverage, including 100% coverage (after deductible) when using a Duly provider.
• Pet Health Coverage: Because your furry friends matter too.
• Paid Volunteer Time: 40 hours of paid time off annually to give back to your community.
• Parental Leave: 12 weeks of 100% paid parental leave, plus adoption and surrogacy financial benefits for non-physician team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED