Breaking the Cycle Operations Fellow - Dept. of Homelessness and Supportive Housing (TEX 0923 Manager II)
About The Position
The San Francisco Department of Homelessness and Supportive Housing (HSH) is seeking an Operations Fellow to drive the execution of Breaking the Cycle initiatives from planning into on-the-ground delivery. The Fellow will coordinate program launch, operational workflows, and cross-department implementation for priority efforts. These include the expansion of Journey Home, family housing initiatives within the vehicular homelessness strategy, operationalizing the re-balancing and recovery of the Permanent Supportive Housing (PSH) portfolio, and supporting the implementation of proactive homelessness prevention strategies. HSH strives to make homelessness in San Francisco rare, brief, and one time by providing coordinated, compassionate, and high-quality services. The department assists homeless and at-risk youth, adults, and families to prevent homelessness and end it for people in San Francisco through various services like outreach, prevention, emergency shelter, transitional housing, supportive housing, and rental subsidies.
Requirements
- Possession of a Bachelor's degree from an accredited college or university.
- Three (3) years of professional experience in public policy, operations, consulting, or program management related to healthcare and/or homelessness systems.
- Demonstrated ability to navigate complex organizations, manage stakeholders, and translate strategy into implementation.
- Two (2) years of supervisory experience.
Responsibilities
- Operationalize key Mayoral initiatives and policy reforms related to Breaking the Cycle, including PSH rebalancing and exit flow work and recovery housing pilots.
- Support implementation of homelessness prevention strategies.
- Accelerate Journey Home implementation and expansion.
- Manage operational rollout of family housing initiatives tied to the vehicular homelessness strategy.
- Support implementation of citywide policy changes, including to shelter and PSH systems.
- Track implementation milestones and identify operational barriers.
- Provide executive updates highlighting progress, risks, and opportunities.
- Gain direct exposure to mayoral decision-making.
- Gain applied experience implementing complex homelessness system initiatives.
- Build leadership and operational execution skills within a large public system.
Benefits
- Employee Benefits Overview
- Municipal Executive Association Benefits Overview
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What This Job Offers
Job Type
Full-time
Career Level
Manager
