Breakfast Supervisor

Mountain Standard Group LLC•Jackson, WY

5d•Onsite

About The Position

Supervise breakfast operations including the preparation and serving of food and beverage items while interacting with guests in a friendly and courteous manner consistent with brand and sustainability standards.

Requirements

High School diploma preferred
Food Sanitation a plus, required within 90 days of employment
Previous food and beverage/culinary experience required or equivalent training
Supervisory experience preferred
Possess excellent verbal and written communication skills
Understand daily hotel operations and systems
Must read, write and speak the English language. Bi-lingual Spanish preferred
Flexible schedule during high business volume
Work schedule varies and may include working on holidays and weekends

Responsibilities

Interview, select, train, schedule, coach and support associates, ensuring associates perform in accordance with standards
Engage guests to offer assistance and to check on satisfaction
Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction
Recognize repeat guests and anticipate needs based upon breakfast preferences
Assist with setting up, cleaning and organizing breakfast service and pantry areas
Take and record temperature of food and food storage areas such as refrigerators and freezers. Ensure documentation is up to BSA standards at all times
Ensure food is properly stored in designated containers and storage areas and meets food handling standards
Monitor and order supplies or food items and restock as necessary to maintain inventory
Assist guests with special requests and resolve guest complaints.
Follow sustainability guidelines and practices
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
Perform other duties as requested by management
Order food and supplies as needed and adhere to budgetary guidelines
Produce weekly schedules and adhere to labor standards