Breakfast Supervisor

Hersha Hospitality Management LP • Big Sky, MT

15h

About The Position

The Breakfast Supervisor oversees breakfast operations, including food and beverage preparation and service, while interacting with guests in a friendly and courteous manner consistent with brand, hotel, and sustainability standards. The role may also support guest services during staffing shortages or peak periods, including checking guests in or out, assisting with luggage and special requests, and resolving complaints.

The position requires following food safety, workplace safety, and HHM EarthView sustainability practices. The work schedule varies and may include holidays and weekends. A potential career path is Restaurant Shift Supervisor, Restaurant Manager, and Food and Beverage Director.

Requirements

• Previous food and beverage or culinary experience, or equivalent training, is required.
• Food sanitation certification is required within 90 days of employment.
• A high school diploma is preferred.
• Supervisory experience is preferred.

Nice To Haves

• Food sanitation experience or certification.
• Supervisory experience.
• High school diploma.

Responsibilities

• Interview, select, train, schedule, coach, and support associates, ensuring they perform according to standards and HHM core values.
• Engage guests, offer assistance, and check on their satisfaction.
• Communicate guest service scores and use them to drive improvement and guest satisfaction.
• Recognize repeat guests and anticipate needs based on breakfast preferences.
• Help set up, clean, and organize breakfast service and pantry areas.
• Take and record temperatures of food and food storage areas, including refrigerators and freezers.
• Ensure food is stored in designated containers and areas and meets food-handling standards.
• Monitor and order supplies or food items and restock as needed to maintain inventory.
• Work as a Guest Service Associate during staffing shortages or peak periods, including checking guests in and out.
• Assist guests with luggage and special requests, and resolve guest complaints.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED