Breakfast Server

Concord Hospitality Enterprises • Calgary, AB

8d • Onsite

About The Position

At the Element by Westin Calgary Downtown, we believe our employees are the heart and soul of our guest experience. We are committed to fostering a culture of inclusivity, innovation, and personal growth. By joining our team, you’ll be part of a dynamic environment that values sustainability, wellness, diversity, and a passion for excellence. Element by Westin Calgary Downtown is an all-suite hotel located in Calgary’s vibrant west-end focused on the wellness of our guests and associates alike, with features like an extensive fitness center, healthy breakfast options and our explore-ready Bikes to Borrow program. Our pet-friendly hotel offers suites with fully equipped kitchens, ideal for longer stay guests. In our lobby, you’ll find Wander Café, a relaxed and airy local hangout, while the 12th floor offers Bow & Bend, our signature restaurant and lounge featuring a scenic rooftop patio. We are in search of a warm, friendly, and courteous Breakfast Server, responsible for providing the best possible breakfast experience, according to restaurant and brand standards, ensuring guests are cared for and satisfied.

Requirements

• An experienced professional with previous experience as a Server in a coffee shop or hotel restaurant environment.
• A Hospitality or Tourism program graduate or degree holder.
• Someone with an outstanding work ethic, along with a track record of reliability, punctuality and an approachable demeanor, and a strong commitment to Safety.
• Someone who places priority on providing guests with the best possible experiences, going above and beyond to ensure total satisfaction and guest loyalty.
• Excellent communication skills.
• Able to work well under pressure, multitask and enjoys a fast-paced environment.
• Someone with a positive attitude, eagerness to learn and prefers to work as part of a team.
• Knowledge of food handling, food safety, and basic math skills.
• Valid ProServe certification.
• Availability to work evenings, weekends, and holidays as needed.
• Physically able to stand and walk for extended periods of time and lift up to 30 lbs.

Responsibilities

• Always provide the highest quality of service to our guests and associates alike.
• Greet guests as they enter, consistently delivering exceptional service.
• Provide fast, friendly, professional, and responsive guest service to restaurant guests, restaurant staff and culinary production team.
• Be very familiar with all breakfast food and beverage items.
• Check with guests to ensure they are enjoying their meals and take action to correct any problems.
• Perform opening and closing procedures i.e., the set up and break down of stations, clearing and re-setting up of tables, etc.
• Maintain and ensure the overall cleanliness of the breakfast area.
• Endeavor to work in a unified and collaborative way -- one that fosters teamwork.
• Follow all safety and security policies and procedures, report accidents, injuries, and unsafe work conditions.
• Have thorough knowledge of emergency procedures.
• Practice safety standards at all times, leading by example.

Benefits

• Concord associates earn competitive wages and are eligible to enroll in our comprehensive benefits package.
• We offer training and development as well as career advancement opportunities.
• We thrive on reward and recognition and will provide associates with ample opportunities to shine within the company as well as within the brand.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees