Breakfast Server

The Dewberry Charleston•Charleston, SC

14h•Onsite

About The Position

The Breakfast Server collaborates with the service and culinary teams to ensure a warm, polished, and memorable breakfast experience for all guests dining in our restaurant. The primary focus of this role is providing gracious, timely, and knowledgeable food and beverage service with a friendly and professional demeanor at all times.

Requirements

High school diploma/GED required.
Detailed knowledge of state and federal safety standards related to food service.
Ability to multi-task and complete assigned tasks to ensure a smooth and timely morning service.
Excellent verbal communication skills with a warm, professional presence.
Dependable work ethic with a positive, team-oriented attitude.
Must be punctual and reliable.
Ability to work early mornings, weekends, and holidays.

Nice To Haves

Minimum of one year of high-volume, upscale restaurant or luxury hotel breakfast service experience preferred.
Food Safety Certification preferred.

Responsibilities

Perform assigned opening and breakfast prep work.
Provide immediate, gracious attention to all guests upon seating.
Fill water glasses and offer coffee, tea, juice, and additional beverage service promptly.
Maintain a thorough knowledge of all breakfast menu items, including ingredients, preparation, garnishes, dietary accommodations, and daily offerings.
Suggest daily specials, seasonal offerings, and thoughtful enhancements to the guest experience.
Record guest orders accurately and place orders through the Point-of-Sales system to the Kitchen, notifying the Culinary team of any allergies, dietary restrictions, or special preparation requests.
Efficiently serve food and beverages, adhering to The Dewberry’s upscale service standards and food handling procedures.
Ensure guest satisfaction upon receipt of food and replenish coffee, beverages, condiments, and all necessary items throughout service.
Utilize thoughtful suggestive selling techniques to enhance the guest experience and support revenue.
Present guests with an accurate bill and process payment with professionalism and discretion.
Maintain the dining room areas and service stations in a clean, organized, and sanitary manner.
Help clear, clean, and reset vacated tables promptly to support a seamless breakfast service.
Provide thoughtful solutions to guest concerns, escalating issues to management when necessary.
Attend pre-service meetings and remain informed of daily hotel, restaurant, and menu updates.