Breakfast Hostperson

TRU BY HILTON - JACKSONVILLE • Jacksonville, FL

17h • Onsite

About The Position

The Breakfast Hostperson is responsible for offering prompt and courteous service so the guests have an enjoyable experience. This person also maintains the cleanliness and guest ready appearance of outlet. Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.

Requirements

• Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
• Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
• Must be able to stand for eight hours, bend, stretch, reach.
• Must be able to see and hear.
• Must be able to communicate with other associates and/or guests.
• Knowledge of menu items and beverage choices.
• Knowledge of standards of operation as required by brand.
• Knowledge of area shopping, dining, entertainment and travel directions to assist guest inquiries.
• Knowledge of daily hotel operations, check daily events, bulletin boards are up to date on changes, new procedures and events.
• Knowledge of the entire property, staff, services, hours of operation, type of room, locations, rates, discounts.
• Service minded, friendly professional behavior.
• Suggest and serve quality food and beverage items as per standards.
• Multi task, remain associate and guest service centric.
• Effectively communicate with guests, department heads, associates and home office support staff.
• Solve guest issues with professionalism maintain hospitable attitude.
• Work as a team member in aspects such as: cleaning, side work, food preparation and storage.
• High school diploma or equivalent

Nice To Haves

• Prior experience in a food and beverage position is preferred
• Food Handling certification preferred

Responsibilities

• Prepare and consistently maintain dining area and supplies in a guest ready atmosphere.
• Close out shift by cleaning and restocking supplies for next day or shift.
• Maintain safety and security practices, have thorough knowledge of emergency procedures.
• Ensure guests are provided with the highest quality product and service.
• Ensure brand standard documentation is completed as required.
• Other duties as assigned, that the associate is capable of performing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED