Hostperson - Tap - MGM Grand

MGM Resorts • Las Vegas, NV

2d • Onsite

About The Position

The SHOW comes alive at MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. As a Hostperson at Tap in MGM Grand you will greet guests in a courteous, timely, and professional manner while ensuring his/her outlet is clean, organized, and properly stocked at all times. The Host Person is to assist the Food Servers, Bus Persons, and Food Service Runners as it relates to guest contact and table information.

Requirements

• Must be 18 years of age or older.
• Work varied shifts, to include weekends and holidays required.

Nice To Haves

• Previous experience with Open Table or SevenRooms system preferred.
• Experience working in a similar resort setting.

Responsibilities

• Greet guests in a courteous, timely, and professional manner.
• Ensure the outlet is clean, organized, and properly stocked at all times.
• Assist Food Servers, Bus Persons, and Food Service Runners with guest contact and table information.
• Communicate with Restaurant Reservations regarding special orders, cake orders, and special requests, conveying all such information to management.
• Maintain knowledge of scheduled daily activities, in-house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range, and dress code of the restaurant.
• Greet guests promptly as they enter the restaurant.
• Answer phones, keep an accurate count of reservations, and handle the reservation book.
• Ensure menus have proper inserts and are current, and replace all menus in poor condition.
• Communicate the needs of the guests to the kitchen and management.
• Inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service.
• Frequently check back with guests who are waiting to be seated, making it evident that they have not been forgotten and that tables are being prepared for them.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Shut down podium and forward phones to voice-loop at end of shift.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off shift.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed