Breakfast Attendant - The Grand Hotel

Xanterra Travel Collection•Tusayan, AZ

7d•Onsite

About The Position

Live. Work. Explore. as a part of our Food & Beverage team at The Grand Hotel at the Grand Canyon! Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests! We’re hiring Breakfast Attendants to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park!

Requirements

Must be at least 16 years of age.
Must be at least 18 years of age to live in housing.
Constantly: stand and walk and lift/carry up to 10 lbs.
Frequently: Handling and reaching outward, lift/carry up to 20 lbs., and push/pull up to 12 lbs.
Occasionally: sit, reach outward & above shoulder, squat/kneel, bend, lift/carry up to 50 lbs., and push pull up to 100 lbs.

Responsibilities

Continually focus on providing exceptional guest service as a primary goal, both in how work is conducted and when interacting with guests.
Collects payments by accepting cash, checks, or charge payments and makes change for customers.
Verifies credit acceptance and operates credit card authorization systems.
Balances cash drawer by counting cash at the beginning and end of work shifts by following checkout procedures.
Assure guests have everything they need on the tables, drinks, condiments, proper silverware, napkin, share plates, etc.
Set tables according to house standards and meal period placements.
Clear finished tables in an expedient manner.
Clean area around assigned section throughout the seating period and take dirty used dishes to the dish station and breakdown according to standards for the Kitchen Utility personnel to wash.
Bring any guest complaint(s) or issue(s) to the immediate attention of the Manager on Duty
When necessary, notify the Host/Hostess of vacant tables ready for setting and number of settings needed.
Complete opening and closing side duties to standard.
Become familiar with dining room menus to properly answer any guest questions regarding such.
Adhere to all prescribed Company, statutory/regulatory policies, and procedures.
Other duties as assigned.