Best Western Ponderosa Lodge - Hiring Breakfast Attendants

Talentuition, LLC•Sisters, OR

36d•$19 - $20•Onsite

About The Position

Best Western Ponderosa Lodge is seeking motivated Breakfast Attendants to join their team. The Breakfast Attendants are responsible for preparing and serving the daily complimentary breakfast for hotel guests, while meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. This role is ideal for someone looking for a home in the hospitality industry.

Requirements

Eighteen years of age or older
General knowledge and experience in hotel facility operations
Knowledge of surrounding areas and local events
Must have current Oregon Food Handlers Card
Excellent customer service skills, including ability to communicate with guests, staff, and the public in a professional and hospitable manner
Self-motivated with the ability to properly perform job duties and responsibilities with minimal supervision and/or in stressful situations.
Ability and willingness to take direction and supervision from management, and/or other lead employees regarding job duties and task assignments
Ability to multi-task
Ability to learn safety, emergency, and accident prevention policies and procedures
Ability to work as part of a team and effectively communicate to the Housekeeping Supervisor, management, peers, and hotel guests
Organized and detail oriented
Ability to apply common sense understanding to carry out detailed written or oral instructions.
Ability to deal with problems effectively and efficiently

Nice To Haves

Prior customer service experience preferred
Ability to work long hours if needed
Ability to work a flexible schedule, including weekends and holidays

Responsibilities

Prepares foods such as eggs, sausage, bacon, biscuits, waffle batter, gravy, etc.
Stocks coffee, juice, and milk machines or dispensers
Sets out and arranges food for service
Clears and cleans tables as they are vacated
Wipes up spills
Removes trash and takes to dumpster
Washes serving equipment and returns to storage
Returns reusable food supplies to storage with proper dates on product
Restocks self-service food and supplies as needed
Follows city, county, and/or state guidelines on food prep, storage, sanitation, and other items the inspector gives to the hotel
Takes inventory of food, beverages, and supplies needed for each day
Orders or purchases food supplies
Retrieves inventory to restock breakfast room for the next day
Reports any unusual occurrences or requests to the manager or assistant manager
Manages and resolves all guest complaints in a professional and courteous manner
Maintains customers’ privacy
Maintains a high level of professional appearance and demeanor
Punctuality, dependability, and regular attendance
Treats all coworkers with respect
Adheres to all hotel policies and procedures as outlined by hotel standards and Federal, State and Local laws, including OSHA regulations
Follows proper procedures in handling hazardous substances
Must use appropriate protective equipment as needed for job task
Performs “housekeeping” duties as assigned
Performs other duties as assigned