Breakfast Attendant - Hyatt Place Flushing/ LaGuardia Airport

Hyatt Place Flushing•New York, NY

1d•Onsite

About The Position

The Breakfast Attendant operates the functional areas of the breakfast area and serves as the first impression and face of the restaurant to guests. The role assists with floor service as needed to support smooth operations and a positive guest experience, and helps ensure the breakfast area's operational readiness by preparing, maintaining, and recovering the kitchen and service areas for activities and functions. The attendant greets and engages guests; assists lobby guests by bussing tables, delivering meals, and maintaining the breakfast buffet; and keeps the entrance, breakfast, and kitchen areas clean and organized. The role also prepares simple dishes, dressings, and foods according to directions and Hyatt standards, conducts regular inventories of food and kitchen supplies, and orders items as needed to maintain adequate inventory. The attendant responds promptly to guest service requests and resolves complaints to the guest's satisfaction while contributing to the overall hotel team and maintaining a guest-first, can-do attitude. This is a full-time or part-time position working in person. The schedule must accommodate early mornings from 5 a.m. to 12 p.m., weekends, and holidays.

Requirements

Prior food and beverage experience.
A can-do attitude and desire to fulfill guests' needs.
Schedule flexibility to work early mornings (5 a.m. to 12 p.m.), weekends, and holidays.
Ability to read and understand English to comply with directions for job functions.
Ability to lift, pull, or carry items weighing 50 pounds or more.
Interpersonal skills.
Computer aptitude.
Communication skills.
Organization skills.
Customer service orientation.

Nice To Haves

Chinese language skills.
Prior ServSafe certification.
Prior ABC certification.

Responsibilities

Greet and engage guests.
Assist lobby guests by bussing tables, delivering meals, and maintaining the breakfast buffet area.
Keep entrance, breakfast, and kitchen areas clean and well organized.
Prepare simple dishes, dressings, and foods according to directions and Hyatt standards.
Conduct regular inventories of food and kitchen supplies and order items as necessary to maintain adequate inventory levels.
Maintain a can-do and guest-first attitude.
Work as part of the overall hotel team to provide guest experiences that exceed expectations.
Respond promptly to guest requests for service and resolve complaints to the guest's satisfaction.
Prepare, maintain, and recover the breakfast area and kitchen for activities and functions.