Bread Packaging Manager - Seattle

Grand Central Bakery • Seattle, WA

22d • Onsite

About The Position

The Bread Packaging Supervisor supports night delivery and expediting operations to ensure that our customers receive accurate orders of high-quality products safely and on time. The Bread Packaging Supervisor leads the floor team during their shift, coordinates between departments, and provides clear communication and support to keep operations running smoothly. This role focuses on hands-on leadership, coaching, and ensuring product quality, food safety, and workplace organization.

Requirements

• Must be at least 18 years old
• Ability to read, write, and speak English required; English/Spanish bilingual preferred.
• Maintains a valid Food Handler's Card at all times and follows health department regulations at all times.
• Knowledge of all health department regulations concerning food production and handling required.
• Must be able to add, subtract and multiply with ease and accuracy.
• Intermediate computer skills including use of Microsoft Outlook, Excel, Word, Teams, or comparable programs required.
• 2 or more years’ experience working in a wholesale warehouse or delivery environment required.
• 1 or more years of management or leadership experience required.
• A passion for delicious food and exceptional customer service required.

Nice To Haves

• HACCP experience preferred.
• Familiarity with forklift and pallet jack preferred.

Responsibilities

• Lead nightly expediting operations to ensure accurate order fulfillment and high product quality.
• Champion Grand Central Bakery’s commitment to excellence by ensuring all product is packed with care, precision, and urgency.
• Promote consistent execution and a culture of accountability aligned with our mission to deliver handcrafted, delicious food.
• Coordinate with Bread Production, Sales and Delivery teams to manage workflow and resolve issues.
• Act as a reliable liaison between departments to foster teamwork and transparency.
• Encourage problem-solving approaches that reflect our values of collaboration, respect, and continuous improvement.
• Deliver excellent customer service and support problem resolution as needed.
• Model and reinforce service that reflects our values—kindness, hospitality, and attentiveness.
• Seek proactive solutions to customer issues while preserving product integrity and team morale.
• Maintain food safety standards, clean work areas, and complete daily checklists and forms.
• Uphold health and safety practices that reflect our responsibility to our customers, team members, and the community.
• Promote food safety as a shared value through training, oversight, and personal example.
• Support and train expediting team members on job duties, safety, and quality procedures.
• Invest in team development by coaching crew members to grow skills and confidence.
• Emphasize safety, attention to detail, and our shared responsibility to deliver excellence in every box.
• Communicate effectively with team members and supervisors, sharing updates, shortages, and adjustments.
• Contribute to an open and respectful communication culture.
• Use tools like Microsoft Teams and email to keep key stakeholders informed and approach every interaction with professionalism and clarity.
• Monitor packaging supply inventory and notify leads of low stock.
• Take ownership of supply readiness to avoid disruptions in workflow.
• Align with our value of resource stewardship by reducing waste and anticipating needs through consistent checks.
• Submit basic maintenance requests and ensure the equipment is clean and working.
• Demonstrate care for shared spaces and tools by initiating timely FMX requests and leading by example in maintaining equipment hygiene, supporting both safety and efficiency goals.
• Lead shift huddles and contributes to a positive, respectful, and inclusive team culture.
• Use daily team touchpoints to celebrate wins, share updates, and promote our inclusive values.
• Ensure every crew member feels heard, respected, and aligned with our company mission.
• Coach team members in the moment and escalate larger issues to the Delivery Manager.
• Provide constructive, respectful feedback to support individual growth and team success.
• Know when to escalate issues with empathy and urgency, contributing to a culture of continuous learning and accountability.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed